AT&T 5845 user manual Answering System, If messages are, Incomplete

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5840_CIB_2ATT 2003.3.5 6:12 PM Page 68

ANSWERING SYSTEM

PROBLEM	SOLUTION
If messages are	• If a caller leaves a very long message,
incomplete:	part of it may be lost when the system
	disconnects the call after four minutes.
	• If the caller pauses for more than seven
	seconds,the system stops recording and
	disconnects the call.
	• If the system’s memory becomes full
	during a message,the system stops
	recording and disconnects the call.

PROBLEM	SOLUTION
If you have difficulty	Check the volume setting.
hearing messages:

PROBLEM

If callers are unable to leave messages in Mailbox 2 or 3:

SOLUTION

Make sure caller is dialing from a touch tone phone.

PROBLEM

If the system does not answer after the correct number of rings:

SOLUTION

•Make sure that the answering system is on.

•If Toll Saver is on,the number of rings changes to two when you have new messages waiting.

•In some cases,the system may be affected by the ringing system used by the local telephone company.

•If the memory is full or the system is off, the system answers after 10 rings.

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Contents With Caller ID/Call Waiting Part 1 Important Product Information5840CIB2ATT 2003.3.5 611 PM Contents Parts List Before YOU BeginAbout Caller Identification Caller ID About the Calls LogAbout Adding Handsets Installation Table/Desk InstallationConnect the telephone line cord Connect the power cord Install the handset battery Charge the handset batteryCheck for dial tone About Handset Registration Register an additional HandsetModel 5800 handsetWall Installation Follow Steps 3-5 in Table/Desktop InstallationSpare Battery/Power Failure Backup Belt Clip HeadsetFeature Setup Handset Feature Setup MenuSet Time Clock Mode ¥NOTE The mid-boost setting is hearing-aid compatible Sound SelectRinger Volume Ringer Melody Vibrate Control Low Batt Tone Range Tone Keypad Tone Set Contrast Language Setting Feature Setup Base Ringer Melody Dial Mode Tone/Pulse Contrast Language Telephone Operation Make a CallAnswer a Call At the HandsetVolume HandsetBase Speaker Switch Between Handset and Speakerphone Handset SpeakerphoneMake a Call Answer a CallBase Speakerphone Dialing OptionsRedial Save a Redial NumberDelete a Redial Number Flash/Call Waiting BaseMute Hold Temporary Tone Dialing Display Screen Messages Screen Displays WhenHandset Icons This Icon IndicatesBase Icons Base LightsLight Status Indicates Tones and What They Mean Tone IndicatesThree quick beeps One beepIntercom Operation Intercom CallsAnswering Intercom End IntercomAnswer an Incoming Call While on an Intercom Call Blind Call Transfer Announced Call TransferFrom the Handset From the BaseConference Calling Phone Book Store a Number and Name in Phone BookKeypad Characters Dial a Number in Phone Book Edit a Number/Name in Phone Book Delete a Number/Name in Phone Book Caller ID Operation Review Calls Log Store Record in Phone BookDisplay Dial Remove Call Records Removing a Specific Call RecordRemoving All Records Audible Indicators Answering System Operation AT the BaseTurn Answering System On/Off Set the ClockAbout Mailboxes About AnnouncementsRecord Your Announcement AnnouncementAnswering System Feature Setup Feature Summary Listen to, Save & Delete Messages Play MessagesDelete Messages Adjust Playback Volume Call Screening/InterceptRecord a Memo Message Window Display Window Displays WhenConnect with the Answering System Voice MenuRemote Access Commands Function CommandBattery Life Battery IndicatorCharge the Handset Battery Pack BatteriesSpare Battery Replace the Handset Battery Pack Problem SolutionProblemsolution Case of Difficulty If you hear noise or interference when using the phone To re-initialize the handset and base If your handset dis- plays Enter Base ID or no Base SUB Problem Solution If the phone does not ring when you receive a callIf your telephone MisdialsCaller ID If the caller’s name or phone number is not displayedAnswering System If messages areIncomplete If callers are unable to leave messages in Mailbox 2 orIf your outgoing Announcement isn’tClear Default Settings Default SettingsFunction Default Setting Announce OnlyTechnical Specifications Technical SpecificationsIndex 5840CIB2ATT 2003.3.5 612 PM 5840CIB2ATT 2003.3.5 612 PM