AT&T E5947B, E5937B, E5927B, E5926, E1937B user manual Connecting

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Appendix

Troubleshooting

My cordless handset isn’t performing nor- mally

Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the base. You might have moved out of range.

Reset the base. Unplug the unit’s electrical power. Wait for 15 sec- onds then plug it back in. Allow up to one minute for the cordless handset and base to reset.

Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

CONNECTING...

displays on my cordless handset

Ensure that the base is powered up.

Place the cordless handset in base cradle for 1 minute to allow the cordless handset and base to resynchronize channels.

Move the cordless handset closer to the base. You might have moved out of range.

If the cordless handset is in its base and the charging light does not come on, refer to the charge light is off in this troubleshooting guide.

Reset the base. Unplug the unit’s electrical power. Wait for 15 sec- onds then plug it back in. Allow up to one minute for the cordless handset and base to reset.

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, page towers, cell phones, intercoms, room monitors, televisions, per- sonal computers, kitchen appliances and cordless phones.

The batteries will not hold a charge

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may need to purchase a new battery, please refer to the batteries section of this user’s manual.

Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

If the cordless handset is in its base and the charging light does not come on, refer to “The charge light is off” in this troubleshooting guide.

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Contents With Caller ID/CallWaiting NEED HELP? Information about Caller ID with Call Waiting See Add new handsets to make your phone more versatile seeTable of contents Quick reference guide Cordless HandsetTelephone Base Parts checklist for E5926 Parts checklist for E5927B Parts checklist for E5937B/E1937B Parts checklist for E5947B Telephone operating range Before you beginAbout Caller Identification Telephone base installation Battery installation & charging OutletWall mounting Install belt clip as shown below if desired Belt clip & optional headsetLast number redial Making and answering callsHands-free speakerphone calls Basic operation Handset locatorCall waiting Volume controlOptions while on calls Way conference callsTemporary tone dialing MuteTemporary ring silencing Handling incoming calls Intercom callsIntercom calls Call forward Call forwardCall transfer Call transferRinger tone Handset settingsRinger volume Key toneDial Type LanguageClear Voice Mail Indication Memory capacity Timeouts and error messagesShared directory To enter a name New Directory entriesTo create a new directory entry Storing the entry To search by name Directory searchTo browse through the directory Viewing long numbersTo delete an entry To dial, delete or change entriesTo dial a displayed number To change an entryShared Caller ID Log How Caller ID worksAbout names To return a call To review the call logTo review the call log ExampleMessage capacity Message counterTo set day and time To check day and timeTo delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement Announcement Only mode To turn Announcement Only on or offChanging feature options Or press RECORD. To conOptions during playback Message playbackAnnouncements To delete all messagesTo record a memo To play back a memoMessage counter displays Message counter displaysRemote access Repeat or go backHelp menu Handset alert tones Indicator lightsScreen icons & alert tones Base tonesHandset display screen messages Screen display messagesCharging Adding new handsets To add a new handsetReplacing a handset To de-register all handsetsTroubleshooting My phone doesn’t work at allConnecting Hear other My cordless handset does not ring when I receive a call My Caller ID Difficulty hear Important Safety Instructions Especially About Cordless Telephones Especially About Telephones Answering Systems Precautions for Users of Implanted Cardiac PacemakersPacemaker Patients FCC Part 68 and Acta FCC Part Limited Warranty What does this limited warranty cover?Limited Warranty Please retain your receipt as your proof of purchase Technical specifications Index Remote access wallet card Action