AT&T E5926, E5947B, E5937B, E5927B, E1937B user manual My Caller ID

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Appendix

Troubleshooting

Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

The charge light is off

Clean the cordless handset and base charging contacts each month using a pencil eraser or cloth.

Make sure the power and line cords are plugged in correctly and securely.

Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to reset.

Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

My Caller ID

• Caller ID is a subscription service. You must subscribe to this service

isn’t working

from your local telephone company for this feature to work on your

 

phone.

 

• Your caller must be calling from an area that supports Caller ID.

 

• Both you and your caller’s telephone companies must use Caller ID

 

compatible equipment.

System does not receive CID or System does not display CID during Call Waiting

Make sure you subscribe to Caller ID with Call Waiting features ser- vices provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering Caller ID service, and if both telephone companies use compatible equipment.

Common cure for electronic equipment

If the unit does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to respond, do the following (in the order listed):

Disconnect the power to the base.

Disconnect the cordless handset battery, and spare battery, if appli- cable.

Wait a few minutes.

Connect power to the base.

Re-install the battery pack, and place the cordless handset into the base.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

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Contents With Caller ID/CallWaiting NEED HELP? Information about Caller ID with Call Waiting Add new handsets to make your phone more versatile see SeeTable of contents Cordless Handset Quick reference guideTelephone Base Parts checklist for E5926 Parts checklist for E5927B Parts checklist for E5937B/E1937B Parts checklist for E5947B Telephone operating range Before you beginAbout Caller Identification Telephone base installation Outlet Battery installation & chargingWall mounting Belt clip & optional headset Install belt clip as shown below if desiredLast number redial Making and answering callsHands-free speakerphone calls Handset locator Basic operationOptions while on calls Volume controlCall waiting Way conference callsTemporary tone dialing MuteTemporary ring silencing Handling incoming calls Intercom callsIntercom calls Call forward Call forwardCall transfer Call transferRinger volume Handset settingsRinger tone Key toneDial Type LanguageClear Voice Mail Indication Memory capacity Timeouts and error messagesShared directory To enter a name New Directory entriesTo create a new directory entry Storing the entry To browse through the directory Directory searchTo search by name Viewing long numbersTo dial a displayed number To dial, delete or change entriesTo delete an entry To change an entryHow Caller ID works Shared Caller ID LogAbout names To review the call log To review the call logTo return a call ExampleMessage counter Message capacityTo check day and time To set day and timeTo delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement To turn Announcement Only on or off Announcement Only modeOr press RECORD. To con Changing feature optionsAnnouncements Message playbackOptions during playback To delete all messagesTo play back a memo To record a memoMessage counter displays Message counter displaysRepeat or go back Remote accessHelp menu Screen icons & alert tones Indicator lightsHandset alert tones Base tonesScreen display messages Handset display screen messagesCharging To add a new handset Adding new handsetsTo de-register all handsets Replacing a handsetMy phone doesn’t work at all TroubleshootingConnecting Hear other My cordless handset does not ring when I receive a call My Caller ID Difficulty hear Important Safety Instructions Especially About Cordless Telephones Especially About Telephones Answering Systems Precautions for Users of Implanted Cardiac PacemakersPacemaker Patients FCC Part 68 and Acta FCC Part What does this limited warranty cover? Limited WarrantyLimited Warranty Please retain your receipt as your proof of purchase Technical specifications Index Action Remote access wallet card