AT&T E5927B, E5947B, E5937B, E5926, E1937B My cordless handset does not ring when I receive a call

Page 52

Appendix

Troubleshooting

My cordless handset does not ring when I receive a call

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the base unit and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the base unit.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from elec- tronic devices wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal comput- ers, kitchen appliances and other cordless phones.

Your line cord might be malfunctioning. Try installing a new line cord.

Re-install the battery pack, and place cordless handset in base cra- dle.

Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

My calls fade out or cut in and out while I’m using my cordless hand- set

Other electronic products can cause interference with your cord- less phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones

Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near the microwave oven.

If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

48

Image 52
Contents With Caller ID/CallWaiting NEED HELP? Information about Caller ID with Call Waiting See Add new handsets to make your phone more versatile seeTable of contents Quick reference guide Cordless HandsetTelephone Base Parts checklist for E5926 Parts checklist for E5927B Parts checklist for E5937B/E1937B Parts checklist for E5947B About Caller Identification Before you beginTelephone operating range Telephone base installation Battery installation & charging OutletWall mounting Install belt clip as shown below if desired Belt clip & optional headsetHands-free speakerphone calls Making and answering callsLast number redial Basic operation Handset locatorVolume control Options while on callsCall waiting Way conference callsTemporary ring silencing MuteTemporary tone dialing Intercom calls Intercom callsHandling incoming calls Call forward Call forwardCall transfer Call transferHandset settings Ringer volumeRinger tone Key toneClear Voice Mail Indication LanguageDial Type Shared directory Timeouts and error messagesMemory capacity To create a new directory entry New Directory entriesTo enter a name Storing the entry Directory search To browse through the directoryTo search by name Viewing long numbersTo dial, delete or change entries To dial a displayed numberTo delete an entry To change an entryShared Caller ID Log How Caller ID worksAbout names To review the call log To review the call logTo return a call ExampleMessage capacity Message counterTo set day and time To check day and timeTo record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement Announcement Only mode To turn Announcement Only on or offChanging feature options Or press RECORD. To conMessage playback AnnouncementsOptions during playback To delete all messagesTo record a memo To play back a memoMessage counter displays Message counter displaysRemote access Repeat or go backHelp menu Indicator lights Screen icons & alert tonesHandset alert tones Base tonesHandset display screen messages Screen display messagesCharging Adding new handsets To add a new handsetReplacing a handset To de-register all handsetsTroubleshooting My phone doesn’t work at allConnecting Hear other My cordless handset does not ring when I receive a call My Caller ID Difficulty hear Important Safety Instructions Especially About Cordless Telephones Pacemaker Patients Precautions for Users of Implanted Cardiac PacemakersEspecially About Telephones Answering Systems FCC Part 68 and Acta FCC Part Limited Warranty What does this limited warranty cover?Limited Warranty Please retain your receipt as your proof of purchase Technical specifications Index Remote access wallet card Action