AT&T E5937B, E5947B, E5927B, E5926, E1937B user manual Hear other

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Appendix

Troubleshooting

I get noise, static, or weak signal even when I’m near the base

•Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the per- formance of your cordless phones and your router by:

a.Positioning your new phone as far away as possible from any other existing cordless telephone system that is already installed in your home to avoid the two systems interfering with each other

b.Positioning your telephone base as far as possible from your router, computer or any other computer devices.

c.Selecting channels 4 through 10 for your router (refer to your router’s user manual for more information).

•Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following elec- tronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

•Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near a microwave oven.

•If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

•If you subscribe to DSL service and if you hear noise during conver- sations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a DSL filter

I hear other

• Disconnect the base unit from the telephone jack, and plug in a dif-

calls while

ferent telephone. If you still hear other calls, the problem is probably

using my phone

in your wiring or local service. Call your local telephone company.

 

 

I hear noise in

• Make sure the power cord is plugged in securely.

the cordless

 

handset, and

 

none of the

 

keys or buttons

 

work

 

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Contents With Caller ID/CallWaiting NEED HELP? Information about Caller ID with Call Waiting Add new handsets to make your phone more versatile see SeeTable of contents Cordless Handset Quick reference guideTelephone Base Parts checklist for E5926 Parts checklist for E5927B Parts checklist for E5937B/E1937B Parts checklist for E5947B Before you begin About Caller IdentificationTelephone operating range Telephone base installation Outlet Battery installation & chargingWall mounting Belt clip & optional headset Install belt clip as shown below if desiredMaking and answering calls Hands-free speakerphone callsLast number redial Handset locator Basic operationWay conference calls Volume controlOptions while on calls Call waitingMute Temporary ring silencingTemporary tone dialing Intercom calls Intercom callsHandling incoming calls Call forward Call forwardCall transfer Call transferKey tone Handset settingsRinger volume Ringer toneLanguage Clear Voice Mail IndicationDial Type Timeouts and error messages Shared directoryMemory capacity New Directory entries To create a new directory entryTo enter a name Storing the entry Viewing long numbers Directory searchTo browse through the directory To search by nameTo change an entry To dial, delete or change entriesTo dial a displayed number To delete an entryHow Caller ID works Shared Caller ID LogAbout names Example To review the call logTo review the call log To return a callMessage counter Message capacityTo check day and time To set day and timeOutgoing announcements To record your outgoing announcementTo delete your outgoing announcement To turn Announcement Only on or off Announcement Only modeOr press RECORD. To con Changing feature optionsTo delete all messages Message playbackAnnouncements Options during playbackTo play back a memo To record a memoMessage counter displays Message counter displaysRepeat or go back Remote accessHelp menu Base tones Indicator lightsScreen icons & alert tones Handset alert tonesScreen display messages Handset display screen messagesCharging To add a new handset Adding new handsetsTo de-register all handsets Replacing a handsetMy phone doesn’t work at all TroubleshootingConnecting Hear other My cordless handset does not ring when I receive a call My Caller ID Difficulty hear Important Safety Instructions Especially About Cordless Telephones Precautions for Users of Implanted Cardiac Pacemakers Pacemaker PatientsEspecially About Telephones Answering Systems FCC Part 68 and Acta FCC Part What does this limited warranty cover? Limited WarrantyLimited Warranty Please retain your receipt as your proof of purchase Technical specifications Index Action Remote access wallet card
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