Nortel Networks CallPilot 2.0 Changing your mailbox settings, To change your CallPilot password

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Changing your mailbox settings

To view or change your CallPilot access settings

Your administrator enters the default CallPilot access information for you. You can change these settings if required. Refer to the online Help in the CallPilot Player for detailed explanation.

1On the CallPilot Player, select View > Options.

2Click the General tab to display your current access settings.

Uncheck Remember Password if you are using a shared computer.

3Make any changes required, then click OK.

To change your CallPilot password

This is the same password that you use from the telephone.

1Repeat steps 1 and 2 above, then click Change Password.

2In Old password, type your current password.

3In New password, type your new password.

4In Validate password, type your new password again.

5Click OK to save the change.

6Click OK to exit the General settings.

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Contents L l P i l o t TM Business Communications Manager & CallPilot 100/150 About forwarding Desktop Messaging messages Contents Welcome to CallPilot What you need Getting startedAbout this guide Logging in to CallPilot To change your password the first time you logRemote login To log outTo delete a message Working with your CallPilot messagesYour CallPilot messages To open a message To play a voice message Playing voice messagesTo select your telephone or computer to play voice messages To save a voice message as a file to use laterViewing fax messages To view a fax messageTo send a voice message Composing voice messagesTo record a voice message and save it as a file To create and save a fax file To send a fax or text messageTo add CallPilot addresses to your personal address book Addressing messagesTo address a message from an address book To address a message manuallyTo change your CallPilot password Changing your mailbox settingsTo view or change your CallPilot access settings Changing audio settings To change the audio device and volumeTo view user information Using My CallPilotTo view or change your CallPilot feature settings CallPilot Desktop Messaging User Guide For Internet Clients

CallPilot 2.0 specifications

Nortel Networks CallPilot 2.0 is a powerful unified messaging and communications solution designed to enhance workforce productivity and streamline communication processes for businesses. Built on the legacy of Nortel’s strength in telecommunications, CallPilot 2.0 combines voicemail, email, and fax capabilities into a single unified interface. This integration allows users to access all their messages from a single point, whether through their phone, PC, or mobile device.

One of the standout features of CallPilot 2.0 is its intuitive user interface. Users can easily navigate their messages through a simple point-and-click system, which reduces the learning curve and increases overall efficiency. The solution supports both visual voicemail and traditional voicemail, catering to a wide range of user preferences. Messages can be accessed in a variety of formats, enhancing flexibility and ensuring that users can engage with their communications on their terms.

Another significant advantage of CallPilot 2.0 is its advanced call routing capabilities. The system allows for customized call handling rules, which can include call forwarding, call screening, and automated attendant features. These functionalities not only improve the overall customer experience but also optimize internal communication flow within organizations.

Nortel’s CallPilot 2.0 also incorporates robust security measures to protect sensitive information. Features such as encrypted message storage and secure access protocols ensure that communications remain confidential and secure from unauthorized access. Furthermore, the integration with Nortel’s Meridian and Succession platforms allows for seamless operation within existing infrastructure, minimizing the need for extensive system overhauls.

The technology behind CallPilot 2.0 leverages SIP (Session Initiation Protocol), which supports modern communication methods and ensures interoperability with various third-party applications. This SIP-based architecture is crucial for businesses looking to integrate their unified communications with other enterprise solutions such as CRM systems.

Additional characteristics include support for different languages, which broadens the appeal of CallPilot 2.0 in multinational environments. The system's scalability also makes it suitable for businesses of varying sizes, from small enterprises to large corporations. The combination of these features makes Nortel Networks CallPilot 2.0 a flexible and robust choice for companies aiming to enhance their communication capabilities while driving employee productivity.