Nortel Networks CallPilot 2.0 manual Business Communications Manager & CallPilot 100/150

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Updates to the

Desktop Messaging User Guides

Business Communications Manager & CallPilot 100/150

Internet Clients

Page 3 Call the sender of a message

Call the sender of a message is not supported.

Page 4 About this guide

The internet mail clients that are supported are:

Microsoft Outlook 98 (Corporate Mode)

Microsoft Outlook 2000

Microsoft Outlook 2002 (XP)

Lotus Notes - 5.x and 6.x

GroupWise - 6.x

Unified Messaging on Business Communications Manager also supports:

Microsoft Outlook Express - 5.x

Microsoft Outlook Express - 6.x

Microsoft Outlook 98 (Internet Mail Mode)

Microsoft Outlook 2000 (Internet Mail Mode)

Microsoft Outlook 2002 (XP) (Internet Mail Mode)

Netscape Messenger (Netscape Communicator) - 4.7x

Netscape Messenger (Netscape Communicator) - 6.2x

Netscape Messenger (Netscape Communicator) - 7.0x

Qualcomm Eudora Pro - 5.x

Page 3 Access web-based My CallPilot to view user information and change your feature settings

My CallPilot is not supported.

Page 6 CallPilot Player

The Call the sender button is not available.

Page 10 Linking to My CallPilot

Linking to My CallPilot is not supported.

Page 11 Addressing messages

When you address messages from internet mail clients the open VPIM messaging format described in the online help is not supported. To address messages to remote sites use the format:

<Remote SMTP/VPIM prefix><Remote Mailbox>@LocalCallPilotServer For example: 14165557171@CallPilot.MyOrg.com

Where 1416555 is the VPIM prefix of the remote site, 7171 is the mailbox on the remote site, and CallPilot.MyOrg.com is the FQDN of the local CallPilot.

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Contents L l P i l o t TM Business Communications Manager & CallPilot 100/150 About forwarding Desktop Messaging messages Contents Welcome to CallPilot What you need Getting startedAbout this guide Logging in to CallPilot To change your password the first time you logRemote login To log outTo delete a message Working with your CallPilot messagesYour CallPilot messages To open a message To play a voice message Playing voice messagesTo select your telephone or computer to play voice messages To save a voice message as a file to use laterViewing fax messages To view a fax messageTo send a voice message Composing voice messagesTo record a voice message and save it as a file To create and save a fax file To send a fax or text messageTo add CallPilot addresses to your personal address book Addressing messagesTo address a message from an address book To address a message manuallyTo change your CallPilot password Changing your mailbox settingsTo view or change your CallPilot access settings Changing audio settings To change the audio device and volumeTo view user information Using My CallPilotTo view or change your CallPilot feature settings CallPilot Desktop Messaging User Guide For Internet Clients