Nortel Networks CallPilot 2.0 manual Logging in to CallPilot, To log out, Remote login

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Logging in to CallPilot

When you log in to your e-mail, you can log in to CallPilot at the same time.

1Open your Internet e-mail. You see a CallPilot Logon/Password dialog box similar to the example shown.

2If required, type your User Name/Mailbox Number.

3In Password, type your CallPilot password.

4Click OK.

Note: If the Remember password option is available, do not leave the box checked on a shared computer.

To change your password the first time you log in

Your administrator may give you a password and tell you to change it the first time you log in through your Internet e-mail. To do this, log in to CallPilot from the telephone or log in to My CallPilot on your computer.

After your first login, you can change your password from the CallPilot Player. See To change your CallPilot password, page 12.

To log out

When you exit your e-mail application, you automatically log out from CallPilot.

Remote login

You can log in to your mailbox from any computer that has CallPilot configured in the same way as your office computer. For example, you can use a computer set up for guest access, or your home computer with a dial-up connection.

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Contents L l P i l o t TM Business Communications Manager & CallPilot 100/150 About forwarding Desktop Messaging messages Contents Welcome to CallPilot About this guide Getting startedWhat you need To log out To change your password the first time you logRemote login Logging in to CallPilotYour CallPilot messages To open a message Working with your CallPilot messagesTo delete a message To save a voice message as a file to use later Playing voice messagesTo select your telephone or computer to play voice messages To play a voice messageTo view a fax message Viewing fax messagesTo record a voice message and save it as a file Composing voice messagesTo send a voice message To send a fax or text message To create and save a fax fileTo address a message manually Addressing messagesTo address a message from an address book To add CallPilot addresses to your personal address bookTo view or change your CallPilot access settings Changing your mailbox settingsTo change your CallPilot password To change the audio device and volume Changing audio settingsTo view or change your CallPilot feature settings Using My CallPilotTo view user information CallPilot Desktop Messaging User Guide For Internet Clients

CallPilot 2.0 specifications

Nortel Networks CallPilot 2.0 is a powerful unified messaging and communications solution designed to enhance workforce productivity and streamline communication processes for businesses. Built on the legacy of Nortel’s strength in telecommunications, CallPilot 2.0 combines voicemail, email, and fax capabilities into a single unified interface. This integration allows users to access all their messages from a single point, whether through their phone, PC, or mobile device.

One of the standout features of CallPilot 2.0 is its intuitive user interface. Users can easily navigate their messages through a simple point-and-click system, which reduces the learning curve and increases overall efficiency. The solution supports both visual voicemail and traditional voicemail, catering to a wide range of user preferences. Messages can be accessed in a variety of formats, enhancing flexibility and ensuring that users can engage with their communications on their terms.

Another significant advantage of CallPilot 2.0 is its advanced call routing capabilities. The system allows for customized call handling rules, which can include call forwarding, call screening, and automated attendant features. These functionalities not only improve the overall customer experience but also optimize internal communication flow within organizations.

Nortel’s CallPilot 2.0 also incorporates robust security measures to protect sensitive information. Features such as encrypted message storage and secure access protocols ensure that communications remain confidential and secure from unauthorized access. Furthermore, the integration with Nortel’s Meridian and Succession platforms allows for seamless operation within existing infrastructure, minimizing the need for extensive system overhauls.

The technology behind CallPilot 2.0 leverages SIP (Session Initiation Protocol), which supports modern communication methods and ensures interoperability with various third-party applications. This SIP-based architecture is crucial for businesses looking to integrate their unified communications with other enterprise solutions such as CRM systems.

Additional characteristics include support for different languages, which broadens the appeal of CallPilot 2.0 in multinational environments. The system's scalability also makes it suitable for businesses of varying sizes, from small enterprises to large corporations. The combination of these features makes Nortel Networks CallPilot 2.0 a flexible and robust choice for companies aiming to enhance their communication capabilities while driving employee productivity.
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