Nortel Networks CallPilot 2.0 manual Composing voice messages, To send a voice message

Page 11

Composing voice messages

To compose and send a CallPilot voice message, you record a message and save it as a file, then attach the file to a new message and send it. You can also save the file to send later.

To record a voice message and save it as a file

1Open the CallPilot Player, and click the red Record button.

2Record your message.

￿If you are recording from the computer, record your message into the microphone. Click Stop to end the recording. Click Play to review it. To add to the recording, click Record, speak again, then click Stop.

￿If you are recording from the telephone, answer when it rings. At the tone, record your message. Click Stop to end the recording. Click Play to review it.

To add to the recording or re-record it, move the playback slider to the desired position, click Record, speak again, then click Stop. Hang up the telephone.

3On the File menu, click Save As...., and type a name for the file. Save it as a .vbk file for CallPilot users, or as a .wav file for non-CallPilot users. Click Save.

Playback slider

 

 

 

 

Play

 

 

 

 

Stop

 

 

 

 

Record

 

 

 

 

Record from

 

 

 

 

telephone

 

 

 

 

Record from

Adjust

Go to start/

Go to end/

Adjust

computer

volume

Skip back

Skip forward

speed

To send a voice message

1Open a new message form.

2Add a voice file as an attachment, or type text.

3Address and send the message the same way as an e-mail.

9

Page 10 Page 12
Image 11
Page 10 Page 12
Contents L l P i l o t TM Business Communications Manager & CallPilot 100/150 About forwarding Desktop Messaging messages Contents Welcome to CallPilot What you need Getting startedAbout this guide To log out To change your password the first time you logRemote login Logging in to CallPilotTo delete a message Working with your CallPilot messagesYour CallPilot messages To open a message To save a voice message as a file to use later Playing voice messagesTo select your telephone or computer to play voice messages To play a voice messageTo view a fax message Viewing fax messagesTo send a voice message Composing voice messagesTo record a voice message and save it as a file To send a fax or text message To create and save a fax fileTo address a message manually Addressing messagesTo address a message from an address book To add CallPilot addresses to your personal address bookTo change your CallPilot password Changing your mailbox settingsTo view or change your CallPilot access settings To change the audio device and volume Changing audio settingsTo view user information Using My CallPilotTo view or change your CallPilot feature settings CallPilot Desktop Messaging User Guide For Internet Clients

CallPilot 2.0 specifications

Nortel Networks CallPilot 2.0 is a powerful unified messaging and communications solution designed to enhance workforce productivity and streamline communication processes for businesses. Built on the legacy of Nortel’s strength in telecommunications, CallPilot 2.0 combines voicemail, email, and fax capabilities into a single unified interface. This integration allows users to access all their messages from a single point, whether through their phone, PC, or mobile device.

One of the standout features of CallPilot 2.0 is its intuitive user interface. Users can easily navigate their messages through a simple point-and-click system, which reduces the learning curve and increases overall efficiency. The solution supports both visual voicemail and traditional voicemail, catering to a wide range of user preferences. Messages can be accessed in a variety of formats, enhancing flexibility and ensuring that users can engage with their communications on their terms.

Another significant advantage of CallPilot 2.0 is its advanced call routing capabilities. The system allows for customized call handling rules, which can include call forwarding, call screening, and automated attendant features. These functionalities not only improve the overall customer experience but also optimize internal communication flow within organizations.

Nortel’s CallPilot 2.0 also incorporates robust security measures to protect sensitive information. Features such as encrypted message storage and secure access protocols ensure that communications remain confidential and secure from unauthorized access. Furthermore, the integration with Nortel’s Meridian and Succession platforms allows for seamless operation within existing infrastructure, minimizing the need for extensive system overhauls.

The technology behind CallPilot 2.0 leverages SIP (Session Initiation Protocol), which supports modern communication methods and ensures interoperability with various third-party applications. This SIP-based architecture is crucial for businesses looking to integrate their unified communications with other enterprise solutions such as CRM systems.

Additional characteristics include support for different languages, which broadens the appeal of CallPilot 2.0 in multinational environments. The system's scalability also makes it suitable for businesses of varying sizes, from small enterprises to large corporations. The combination of these features makes Nortel Networks CallPilot 2.0 a flexible and robust choice for companies aiming to enhance their communication capabilities while driving employee productivity.
Top Page Image Contents