Nortel Networks CallPilot 2.0 manual Playing voice messages, To play a voice message

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Playing voice messages

To select your telephone or computer to play voice messages

You can choose to play your voice messages from your telephone or your computer. To change the setting, or to change the telephone number that CallPilot dials, see Changing audio settings, page 13. You can also click the Telephone or Computer icon on the CallPilot Player to change the setting.

To play a voice message

1Double-click the message in your Inbox, then double-click the voice icon in the open message. The CallPilot Player appears.

2Listen to the message, using the buttons on the CallPilot Player to play, stop, and re-play the message, and go backward and forward. You can adjust the volume and speed if you are using your computer for playback. You can call the sender from your telephone.

3You can print, delete, save, forward, and reply the same as an e-mail.

4When you are finished, hang up the telephone if you used it, close the CallPilot Player, and close the open message.

Close message

Close Player

Play/

 

 

 

 

 

 

 

 

 

Re-play

 

 

 

 

 

 

 

 

 

Status

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stop

 

 

 

 

 

 

 

 

Disconnect

 

 

 

 

 

 

 

 

Play messages

 

 

 

 

 

 

 

 

Call the

from telephone

 

 

 

 

 

 

 

 

sender

 

 

 

Adjust

 

 

 

Go to end/ Adjust

Play messages

 

Go to start/

 

volume

Skip back

Skip forward speed

from computer

 

 

 

 

 

 

 

 

 

To save a voice message as a file to use later

1In an open message, right-click a voice icon, then click Save as... .

2In the File name box, type a name for the file, select a folder to keep the file in, then click Save.

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Contents L l P i l o t TM Business Communications Manager & CallPilot 100/150 About forwarding Desktop Messaging messages Contents Welcome to CallPilot Getting started About this guideWhat you need Remote login To change your password the first time you logLogging in to CallPilot To log outWorking with your CallPilot messages Your CallPilot messages To open a messageTo delete a message To select your telephone or computer to play voice messages Playing voice messagesTo play a voice message To save a voice message as a file to use laterTo view a fax message Viewing fax messagesComposing voice messages To record a voice message and save it as a fileTo send a voice message To send a fax or text message To create and save a fax fileTo address a message from an address book Addressing messagesTo add CallPilot addresses to your personal address book To address a message manuallyChanging your mailbox settings To view or change your CallPilot access settingsTo change your CallPilot password To change the audio device and volume Changing audio settingsUsing My CallPilot To view or change your CallPilot feature settingsTo view user information CallPilot Desktop Messaging User Guide For Internet Clients

CallPilot 2.0 specifications

Nortel Networks CallPilot 2.0 is a powerful unified messaging and communications solution designed to enhance workforce productivity and streamline communication processes for businesses. Built on the legacy of Nortel’s strength in telecommunications, CallPilot 2.0 combines voicemail, email, and fax capabilities into a single unified interface. This integration allows users to access all their messages from a single point, whether through their phone, PC, or mobile device.

One of the standout features of CallPilot 2.0 is its intuitive user interface. Users can easily navigate their messages through a simple point-and-click system, which reduces the learning curve and increases overall efficiency. The solution supports both visual voicemail and traditional voicemail, catering to a wide range of user preferences. Messages can be accessed in a variety of formats, enhancing flexibility and ensuring that users can engage with their communications on their terms.

Another significant advantage of CallPilot 2.0 is its advanced call routing capabilities. The system allows for customized call handling rules, which can include call forwarding, call screening, and automated attendant features. These functionalities not only improve the overall customer experience but also optimize internal communication flow within organizations.

Nortel’s CallPilot 2.0 also incorporates robust security measures to protect sensitive information. Features such as encrypted message storage and secure access protocols ensure that communications remain confidential and secure from unauthorized access. Furthermore, the integration with Nortel’s Meridian and Succession platforms allows for seamless operation within existing infrastructure, minimizing the need for extensive system overhauls.

The technology behind CallPilot 2.0 leverages SIP (Session Initiation Protocol), which supports modern communication methods and ensures interoperability with various third-party applications. This SIP-based architecture is crucial for businesses looking to integrate their unified communications with other enterprise solutions such as CRM systems.

Additional characteristics include support for different languages, which broadens the appeal of CallPilot 2.0 in multinational environments. The system's scalability also makes it suitable for businesses of varying sizes, from small enterprises to large corporations. The combination of these features makes Nortel Networks CallPilot 2.0 a flexible and robust choice for companies aiming to enhance their communication capabilities while driving employee productivity.
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