Nortel Networks BCM 4.0 manual Feature *81

Page 10

Telephone features

Messages

FEATURE 1

Cancel: FEATURE #1

 

Send a message to another telephone within your system.

 

To view and reply to your messages:

 

 

1.

Press FEATURE 65.

 

 

2.

Press * and # to view your message list.

 

3.

Press 0 to call the person who left you the message.

To erase a message:

Press HOLD while viewing a message.

Moving line

FEATURE *81

 

buttons

Change the position of your line or hunt group buttons.

 

1.

Press FEATURE *81.

 

 

2.

Press the line button that you want to move.

 

3.

Press the button to which you want to move the line.

 

4.

Press RLS. The two buttons are exchanged.

 

5.

Update the button label strip on your telephone.

 

Line buttons cannot be exchanged with intercom, answer DN, or handsfree

 

buttons.

 

 

Variances

 

 

* (not available)

 

 

 

 

Mute

Handsfree/mute or Mute button

 

 

Press this button when you do not want the caller to hear anything from

 

your side of a handsfree call. The display light beside the button blinks

 

when the call is muted. The mute button on the T-series and i-series

 

telephones mutes all types of calls.

 

 

Page announcement note: A call retrieved from hold after a page

 

announcement does not necessarily remain muted.

 

Variances

 

 

* (not available or set-based)

 

 

 

 

Name and

FEATURE 819

Cancel: FEATURE #819

number block

Block either outgoing name or number, or both, for a specific call.

 

 

 

 

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Contents Telephone Features User Guide Date JunePage Telephone button icons Symbols used in this guide Feature Telephone featuresFeature *0 Conference Class of ServicePassword Establish a three-party conference callTo independently hold two calls Contrast adjustment To split a conferenceTo send Hookswitch or Dtmf during a conference call To re-establish the conferenceCancel Feature #802 Dialing modes Feature *82Cancel Feature #85 Do Not DisturbPress Feature 64 or an intercom button Hold Feature 79 or FEATURE/HOLD ExclusiveCancel Feature #73 Cancel Feature #84Feature *81 Internal and external InternalExternal Incoming page during active callFeature *80 Feature *6Feature *9 Cancel Feature #872 ServiceCancel Feature #871 ServicesTime Cancel Feature #70Cancel Feature #88 Briefly display the time and date while you are on a callCall Display Services Feature *84With your system administrator Etsi featureFeature *85 LogitUsing feature Feature *900 IP telephone features for IP Phone 20XXsMenus Activate a display menu of feature options Setting up Hot Desking Feature *999Setting up Hot DeskingHot Desking De-activating Hot Desking Cancelling Hot Desking activating To activate Hot Desking
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BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.
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