Nortel Networks BCM 4.0 manual Feature *6, Feature *80, Feature *9

Page 12

Telephone features

Priority call

FEATURE 69

 

Interrupt a person on a call.

 

A person on another call can press FEATURE 85 (Do Not Disturb) to block

 

priority calls.

 

Variances

 

 

 

*(ringing call)

 

 

 

 

 

 

Privacy

FEATURE 83

 

 

 

Change the privacy setting for an external line. If a line normally has

 

 

privacy, this enables another telephone that shares the line to join your call

 

 

by selecting the line in use. If a line normally has privacy disabled, this

 

 

prevents another telephone that shares the line from joining your call by

 

 

selecting the line in use. The privacy setting is re-established once you end

 

 

your call, or when you enter the Privacy feature code again.

 

 

 

 

 

Ring again

FEATURE 2

Cancel: FEATURE #2

 

 

Monitor a busy or unanswered telephone, or a busy line pool within your

 

 

system. Ring Again signals you to call back when the telephone or line

 

 

pool becomes available.

 

 

 

 

 

 

Ring type

FEATURE *6

 

 

 

Select a distinctive ring to help differentiate between your telephone from

 

 

others nearby.

 

 

 

1. Press FEATURE *6.

 

 

 

2. Enter the ring type number (1 to 4).

 

 

 

3. Press HOLD.

 

 

 

 

 

 

Ring volume

FEATURE *80

 

 

 

Make your telephone ring so that you can adjust the volume. You also can

 

 

adjust the volume any time your telephone rings.

 

 

 

 

 

Run/stop

FEATURE *9

 

 

 

Store more than one autodial number or external carrier feature code on

 

 

one memory button by inserting a break point between numbers or codes.

 

 

The first press of the button dials the first number or code; the next press

 

 

dials the next number or code. You can program up to four numbers or

 

 

codes separated by break points.

 

 

 

 

 

 

Saved number

FEATURE 67

 

 

redial

Save a number to redial later. Enter the code while you are on a call that

 

 

you have dialed to save the number. Enter the code when you are not on a

 

 

call to redial the saved number.

 

 

 

 

 

 

 

 

 

 

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Contents Telephone Features User Guide Date JunePage Telephone button icons Symbols used in this guide Telephone features FeatureFeature *0 Class of Service PasswordConference Establish a three-party conference callContrast adjustment To split a conference To send Hookswitch or Dtmf during a conference callTo independently hold two calls To re-establish the conferenceDialing modes Feature *82 Cancel Feature #85Cancel Feature #802 Do Not DisturbHold Feature 79 or FEATURE/HOLD Exclusive Cancel Feature #73Press Feature 64 or an intercom button Cancel Feature #84Feature *81 Internal ExternalInternal and external Incoming page during active callFeature *6 Feature *80Feature *9 Service Cancel Feature #871Cancel Feature #872 ServicesCancel Feature #70 Cancel Feature #88Time Briefly display the time and date while you are on a callCall Display Services Feature *84Etsi feature Feature *85With your system administrator LogitIP telephone features for IP Phone 20XXs Using feature Feature *900Menus Activate a display menu of feature options Feature *999 Setting upSetting up Hot Desking Hot DeskingHot Desking De-activating Hot Desking Cancelling Hot Desking activating To activate Hot Desking
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BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.