Nortel Networks BCM 4.0 Time, Briefly display the time and date while you are on a call, Transfer

Page 14

Telephone features

Time

FEATURE 803

 

 

Briefly display the time and date while you are on a call.

 

 

 

Transfer

FEATURE 70

Cancel: FEATURE #70

Send a call to another telephone within your system, or to an external telephone. You cannot transfer a call on an external line to an external telephone, depending on the capabilities of the lines.

Make or answer a call.

1.Press FEATURE 70.

2.Call the person to whom you want to transfer the call.

3.Stay on the line if you wish to speak privately to the person before completing the transfer.

4.Press RLS to complete the transfer.

If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back.

Trunk answer

FEATURE 800

 

 

Answer an external call, ringing on a line that has been placed into a

 

Ringing Service schedule, from any telephone in your system. This feature

 

does not work for a private line.

 

 

 

 

Voice call

FEATURE 66

 

 

Make a voice announcement, or begin a conversation through the speaker

 

of another telephone, without first making the other telephone ring.

 

Variances

 

 

* (ringing call)

 

 

 

 

Voice call

FEATURE 88

Cancel: FEATURE #88

deny

Prevent your telephone from receiving voice calls.

 

Do Not Disturb (FEATURE 85) also prevents your telephone from receiving

 

voice calls.

 

 

 

 

Wait for

FEATURE 804

 

dial tone

Program an external autodial number, to cause the system to wait to

 

receive dial tone from another system, before proceeding with the dialing

 

sequence.

 

 

 

 

Page 12

Image 14
Contents Telephone Features User Guide Date JunePage Telephone button icons Symbols used in this guide Feature *0 Telephone featuresFeature Conference Class of ServicePassword Establish a three-party conference callTo independently hold two calls Contrast adjustment To split a conferenceTo send Hookswitch or Dtmf during a conference call To re-establish the conferenceCancel Feature #802 Dialing modes Feature *82Cancel Feature #85 Do Not DisturbPress Feature 64 or an intercom button Hold Feature 79 or FEATURE/HOLD ExclusiveCancel Feature #73 Cancel Feature #84Feature *81 Internal and external InternalExternal Incoming page during active callFeature *9 Feature *6Feature *80 Cancel Feature #872 ServiceCancel Feature #871 ServicesTime Cancel Feature #70Cancel Feature #88 Briefly display the time and date while you are on a callCall Display Services Feature *84With your system administrator Etsi featureFeature *85 LogitMenus Activate a display menu of feature options IP telephone features for IP Phone 20XXsUsing feature Feature *900 Setting up Hot Desking Feature *999Setting up Hot DeskingHot Desking De-activating Hot Desking Cancelling Hot Desking activating To activate Hot Desking
Related manuals
Manual 44 pages 23.67 Kb

BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.