Nortel Networks BCM 4.0 Contrast adjustment To split a conference, To re-establish the conference

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Telephone features

Contrast adjustment

To split a conference:

Press the line or intercom button of one caller to consult privately while the other caller is on hold.

Note: This feature is not available for multi-party conference calls.

To re-establish the conference: Press FEATURE 3.

To disconnect one party:

1.Press the line or intercom button for the caller you want to disconnect.

2.Press RLS.

3.Press the line or intercom button to resume your conversation with the other caller.

To independently hold two calls:

1.Press the line or intercom button of the first caller.

2.Press HOLD. The second caller is automatically put on hold. Note: This feature is not available for multi-party conference calls.

To re-establish the conference:

1.Retrieve one call from hold.

2.Press FEATURE 3.

3.Retrieve the second call from hold.

To send Hookswitch or DTMF during a conference call:

Either system telephone engaged in a three-way conference call over a Network CLID or DS trunk can issue a hookswitch or DTMF dialing request without leaving the conference, if the feature is enabled.

Note: This feature is not available for IP Phones 20xx.

–To hear DTMF tones on these telephones during dial, activate Long Tones (FEATURE 808).

–To conference in another party through the trunk, use Link (FEATURE 71)

FEATURE *7 plus a number from 1 to 9 to adjust the display contrast. Press HOLD to set your choice.

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Contents Date June Telephone Features User GuidePage Telephone button icons Symbols used in this guide Feature Telephone featuresFeature *0 Establish a three-party conference call Class of ServicePassword ConferenceTo re-establish the conference Contrast adjustment To split a conferenceTo send Hookswitch or Dtmf during a conference call To independently hold two callsDo Not Disturb Dialing modes Feature *82Cancel Feature #85 Cancel Feature #802Cancel Feature #84 Hold Feature 79 or FEATURE/HOLD ExclusiveCancel Feature #73 Press Feature 64 or an intercom buttonFeature *81 Incoming page during active call InternalExternal Internal and externalFeature *80 Feature *6Feature *9 Services ServiceCancel Feature #871 Cancel Feature #872Briefly display the time and date while you are on a call Cancel Feature #70Cancel Feature #88 TimeFeature *84 Call Display ServicesLogit Etsi featureFeature *85 With your system administratorUsing feature Feature *900 IP telephone features for IP Phone 20XXsMenus Activate a display menu of feature options Hot Desking Feature *999Setting up Setting up Hot DeskingHot Desking activating To activate Hot Desking Hot Desking De-activating Hot Desking Cancelling
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BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.
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