Nortel Networks BCM 4.0 manual Call Display Services, Feature *84

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Call Display Services

The following features are available only if you subscribe to Call Display services from your local telephone company.

Autobumping

FEATURE 815

Cancel: FEATURE #815

 

Have the system automatically delete the oldest log item from a full Call

 

Log, so that a new log item can be stored.

 

 

 

Call

FEATURE 811

 

information

Display the name, number, or line name of a ringing or held call. Press # to

 

move through the information displays.

 

Call log - view

Call log - erase entry

Call log - return call

FEATURE 812

Call Log displays use the following special characters:

•underline: identifies a new item

•handset icon: identifies answered calls

•globe icon: identifies long-distance calls

•forward slash: identifies that the information has been shortened

To view your Call Log:

1.Press FEATURE 812

2.Press * to view old items. Press # to view new items.

Press 0 to return to the last viewed item.

3.Press # and * to move through your items.

4.Press the volume bar to view more information on an item.

To erase a Call Log entry:

1. Press HOLD while viewing an item.

To return a call from your Call Log:

1.Display the desired number on your telephone.

2.Edit the number, if required. You can add numbers for long-distance dialing or line pool access, or you can remove numbers using the volume bar.

3.Press a line button.

4.Lift the handset.

Call log -

FEATURE *84

options

Select the type of calls that are stored automatically in your Call Log. Press

 

# to see the next setting. Press HOLD to select the displayed setting.

 

 

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Contents Date June Telephone Features User GuidePage Telephone button icons Symbols used in this guide Telephone features FeatureFeature *0 Establish a three-party conference call Class of ServicePassword ConferenceTo re-establish the conference Contrast adjustment To split a conferenceTo send Hookswitch or Dtmf during a conference call To independently hold two callsDo Not Disturb Dialing modes Feature *82Cancel Feature #85 Cancel Feature #802Cancel Feature #84 Hold Feature 79 or FEATURE/HOLD ExclusiveCancel Feature #73 Press Feature 64 or an intercom buttonFeature *81 Incoming page during active call InternalExternal Internal and externalFeature *6 Feature *80Feature *9 Services ServiceCancel Feature #871 Cancel Feature #872Briefly display the time and date while you are on a call Cancel Feature #70Cancel Feature #88 TimeFeature *84 Call Display ServicesLogit Etsi featureFeature *85 With your system administratorIP telephone features for IP Phone 20XXs Using feature Feature *900Menus Activate a display menu of feature options Hot Desking Feature *999Setting up Setting up Hot DeskingHot Desking activating To activate Hot Desking Hot Desking De-activating Hot Desking Cancelling
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BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.
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