Nortel Networks BCM 4.0 Dialing modes Feature *82, Do Not Disturb, Cancel Feature #85, Listening

Page 8

Telephone features

Dialing modes FEATURE *82

Use the following steps to choose one of three modes of dialing listed:

1.Press FEATURE *82.

2.Press # to select the mode.

3.Press HOLD to store the mode.

Standard Dial: Select a line, then dial the number. (Standard Dial is always available, even when another dialing mode is selected.) Automatic Dial: Dial the number without choosing a line button first. Your prime line is selected automatically for the call.

Pre-Dial:Dial the number, then press a line button to place the call. Edit the number by pressing the volume bar before placing the call.

Do Not Disturb

FEATURE 85

Cancel: FEATURE #85

 

When you are not on a call, prevent all incoming calls, except priority calls,

 

from ringing at your telephone. When you are on a call, block an incoming

 

priority call.

 

 

 

 

Group

FEATURE 802

Cancel: FEATURE #802

Listening

Use both the handset and speaker while you are on a call. To avoid elec-

 

tronic feedback, keep the handset away from the speaker during the call,

 

and press RLS to hang up.

 

 

Note: This feature is not available for phase 2 IP Phones or on models

 

1120E and 1140E.

 

 

Variances

 

 

* (not available)

 

 

 

 

Handsfree

Handsfree/mute or Handsfree button

 

 

Press the key to transfer a call from the handset/headset to the telephone

 

speaker. If you lifted the handset, return it to the cradle.

 

Note: Handsfree speaker volume returns to the default volume set at the

 

telephone at the end of each call.

 

 

Variances

 

 

* (not available)

 

 

 

 

Hold

Press HOLD

 

 

Temporarily suspend a call.

 

To retrieve a held call, press the line button for the held call.

Variances

* (Press HOLD to toggle between two calls.)

Page 6

Image 8
Contents Telephone Features User Guide Date JunePage Telephone button icons Symbols used in this guide Feature *0 Telephone featuresFeature Class of Service PasswordConference Establish a three-party conference callContrast adjustment To split a conference To send Hookswitch or Dtmf during a conference callTo independently hold two calls To re-establish the conferenceDialing modes Feature *82 Cancel Feature #85Cancel Feature #802 Do Not DisturbHold Feature 79 or FEATURE/HOLD Exclusive Cancel Feature #73Press Feature 64 or an intercom button Cancel Feature #84Feature *81 Internal ExternalInternal and external Incoming page during active callFeature *9 Feature *6Feature *80 Service Cancel Feature #871Cancel Feature #872 ServicesCancel Feature #70 Cancel Feature #88Time Briefly display the time and date while you are on a callCall Display Services Feature *84Etsi feature Feature *85With your system administrator LogitMenus Activate a display menu of feature options IP telephone features for IP Phone 20XXsUsing feature Feature *900 Feature *999 Setting upSetting up Hot Desking Hot DeskingHot Desking De-activating Hot Desking Cancelling Hot Desking activating To activate Hot Desking
Related manuals
Manual 44 pages 23.67 Kb

BCM 4.0 specifications

Nortel Networks BCM 4.0, or Business Communications Manager, is a robust telecommunications solution designed for small to medium-sized businesses (SMBs). This system combines voice and data capabilities in one unified platform, providing businesses with a powerful tool to enhance their communication processes.

One of the key features of BCM 4.0 is its ability to integrate various communication channels. It supports IP telephony, traditional telephony, and even cellular voice services, ensuring that businesses can leverage multiple forms of communication without needing separate systems. This unified approach reduces costs and simplifies management, making it easier for businesses to maintain their operations.

Another significant characteristic of BCM 4.0 is its multimedia capabilities. The system can handle voice, video, and data, delivering a comprehensive communication solution. This allows for seamless collaboration among employees, whether they are in the office or working remotely. The inclusion of multimedia applications enhances productivity by accommodating different communication preferences and needs.

Additionally, BCM 4.0 offers advanced call handling features, including call routing, auto-attendant, and voice mail systems. These functionalities improve customer service by ensuring that calls are efficiently managed and directed to the appropriate personnel. The system also provides extensive reporting tools, allowing businesses to monitor call activities and improve their communication strategies based on data-driven insights.

Security is a crucial consideration for any telecommunications system, and BCM 4.0 does not fall short in this area. It includes features such as secure SIP (Session Initiation Protocol) trunking, encryption, and user authentication. These security measures protect sensitive business information and ensure compliance with data protection regulations.

The modular architecture of BCM 4.0 is designed to grow with the business. Organizations can start with essential functionalities and easily upgrade or expand their systems as their needs evolve. This scalability feature makes BCM 4.0 an attractive option for businesses looking to invest in long-term solutions.

In summary, Nortel Networks BCM 4.0 is an integrated and versatile communications platform suited for SMBs. Its comprehensive features, multimedia capabilities, advanced call handling, robust security measures, and scalability make it a vital tool for enhancing business communications and driving productivity. By adopting BCM 4.0, businesses can streamline their operations and foster better engagement both internally and with their customers.