AT&T 2455 Case of Difficulty, If the phone does not work at all, check these items first

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IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call

1 800 222–3111.Please retain your receipt as your proof of purchase.

If the phone does not work at all, check these items first:

•Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch.

•Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack.

•Make sure the battery pack is installed correctly.

•If the screen displays LOW BATTERY, place the handset in the base and charge for at least eight hours.

•If the battery does not charge after eight hours, replace it with Replacement Battery 2401, SKU# 91077.

If the above suggestions do not solve the problem, try re-initializing the handset and base (see “To re-initialize the handset and base” below).

If you have no dial tone:

Check all the previous suggestions. If you still do not hear a dial tone, disconnect the phone and try another phone in the same jack. If there is no dial tone on that phone either, the problem is probably in your wiring or local service.

If you hear a two-beep signal when you try to use the handset:

•The handset and base are not communicating properly. You might be out of range. Move closer to the base and try again.

•If moving closer to the base does not help, follow the directions below to re-initialize the handset and base.

To re-initialize the handset and base:

1Disconnect the power to the base.

2Remove the handset battery pack.

3Wait at least 15 seconds.

4Insert the handset battery pack.

5Connect the power to the base.

6Put the handset in the base to re-initialize.

7Wait for handset to display FOUND BASE.

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Contents With Caller ID/Call Waiting Advanced American Telephones. All rights reserved Contents Page About Caller ID with Call Waiting Using More Than One HandsetBefore YOU Begin Choosing the Best LocationConnect the telephone line cord Set the dial mode switch InstallationCheck for dial tone Headset Belt ClipHandset Softkeys Feature SettingsTelephone Feature Setup Keypad Tone Handset FeaturesLow Batt Tone Range ToneTelephone Operation Line in Use VolumeMute HoldHandset Icons Page/Handset Locator Operating Range Store a Number and Name in Memory Telephone DirectoryView a Memory Number Delete a Memory Number Dial a Memory Number Edit a Memory NumberTransfer Calls INTERCOM/TRANSFER OperationHandset to Handset Handset to All HandsetsAnnounced Transfer Dial Displayed Call Record Caller ID OperationView Calls Log Display Dial Options Delete Call RecordsStore Call Record in Telephone Memory About Announcements Audible IndicatorsAnswering System Operation About MailboxesPress Uuntil you hear Set outgoing message Record Your AnnouncementFeature Summary Answering System Feature SetupDelete Messages Listen To, Save & Delete MessagesMessage Window Display Call Screening/InterceptRecord a Memo Voice Menu Connect with the Answering SystemFunction Command Remote Access CommandsBatteries Battery LifeCharge the Handset Battery Pack Replace the Handset Battery Pack Spare Battery Power Fail OperationTo re-initialize the handset and base Case of DifficultyIf the phone does not work at all, check these items first If you have no dial toneIf the caller’s name or phone number is not displayed If you hear noise or interference when using the phoneIf the phone does not ring when you receive a call If your telephone misdialsAnswering System Remote CommandsMachine is off press #0again Press
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