BT BT DIVERSE 5410 manual Help, Try these solutions to the most common problems

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Diverse 5410 user guide 22/8/03 10:15 AM Page 62

Help

HELP

Try these solutions to the most common problems.

Problem

Possible cause

Solution

Handset not registering.

The base is not powered.

Make sure that the power supply

 

There are no batteries in the

is plugged in at the base and

 

handset.

switched on. Make sure that the

 

 

rechargeable batteries (included)

 

 

are fitted in the handset correctly.

 

 

Switch the handset off and then

 

 

back on again, place the handset

 

 

on to the base again and leave

 

 

for approx. 1 minute to try

 

 

registering again.

 

 

If this is still unsuccessful, then try a

 

 

manual registration (see page 57).

 

 

 

You have forgotten your base

You have changed the PIN.

Try entering the default PIN (0000).

station PIN number.

 

If you have changed the PIN and

 

 

cannot remember the number you

 

 

will need to contact the BT Diverse

 

 

Helpline on 08457 908070.

 

 

 

No display.

The handset is switched off.

Hold down RED PHONE for

 

 

1 second.

 

The batteries may be flat.

Charge or replace the batteries.

 

 

 

Nothing happens when you press

Keyguard may be switched on.

Hold down the # button for

any button.

 

1 or 2 seconds.

 

 

 

No connection between handset

Are you out of range of the base

Move closer to the base station.

and base station.

station.

 

 

Handset is not registered.

Register the handset.

 

Base station is not switched on.

Check the mains power is connected

 

 

correctly.

 

 

 

Handset on the base does not

Is another handset using the line

Maximum charging power is only

charge.

for a long time?

possible when no calls are being made.

 

Is the handset placed on the base

Make sure that the handset is placed

 

properly?

on the base or in the charger correctly.

 

 

You will hear a confirmation tone.

 

Are the batteries in correctly?

Check that you have put the batteries

 

 

in the right way, you will hear a

 

 

confirmation tone.

 

 

 

BT Diverse Helpline – 08457 908 070

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Contents User Guide Base This guide Main Menu SMSBT Diverse Helpline 08457 908 Directory and Extra directory menus Message menusQuick guide OFF/ONQuick guide to handset display icons For your records IntroductionUnpacking your BT Diverse Safety information Safety informationPlan the location Setting upPlug the power supply unit into the wall socket Connect the base stationInsert the batteries To register the handsetIf the icons on the display Flash continuously 12hr or 24hr clock Setting the date and timeTime Mode Display buttons Using the telephoneControl button Making and ending calls To switch the handset power on and offAudio Settings To make an external callTo end a call To adjust the handsfree volume whilst in handsfree modeHandsfree To receive an external callSecrecy Paging and internal callsCall all handsets During an external callTo answer a waiting call during an internal call To switch the Listening In function on/offThree-way conversation Entering names Using the main directory and extra directoryTo store an entry in the main directory To enter their birthdayCharacter map To view entries in the main directory To stop a birthday alert Birthday alert signalTo add a birthday alert to an entry To delete an entry from the main directoryTo store an entry Extra directory Extra directoryTo delete the entire main directory To dial from Extra directoryTo delete the entire Extra directory To mark a directory/Extra directory entry as a VIPOptions list Copying numbersTo copy a number from an SMS text message to the directory DirectoryTo copy an SMS sender’s phone number To dial a number in the redial list RedialTo copy and change a directory entry To edit a number in the redial listTo copy a number into the directory To delete a number in the redial listAutomatic redial To record a name for Voice dialling To call a number using Voice diallingVoice dialling Changing a Voice dialling nameTo assign or change a user name To play your Voice dialling recordingTo delete a Voice dialling name To switch the caller announcement on/offAnnouncing the caller Voice Prompt DeletedTo access available memory Available memoryCaller Display and other BT Calling Features Calls listCalls list screen Scroll to Calls SettingsSMS Notification Missed Calls or All CallsTo view, call or delete numbers in the Calls list SMS text messagingNetwork Mailbox To delete the entire Calls listTo accept a waiting call Other BT Calling FeaturesCall Waiting To withhold your number from being sentTo set Call Divert To switch Call Waiting on/offRing Back Off All calls, No answer or When busy Phone NumberVoice Mail Additional featuresVoice Mail Set KeyTo call your Network Voice mailbox To use the alarm clock Handset settingsAlarm clock To set the date and timeAppointments To switch the alarm offTo prevent the alarm from ringing To set an appointment reminder callScroll Down to Missed Dates To receive the appointment alarmTo cancel an appointment reminder call Appointments and birthdays. Once When carrying the handsetIf there is a new appointment Display will disappear from the screenYou can choose different settings for To change the ringer melody and volumeRinger Settings Set melody and volumeShortcut buttons To switch all ringer tones offTo switch the current ring off Shows All ringer tones offTo change the display language To switch the first ringer tone offTo adjust the ringer quality Set Settings To switch auto talk on or offTo switch off your handset’s beeps and tones You can switch off and onTo cancel the reset at any time, press RED Phone button To reset a handsetScroll Down to Reset Handset Settings after a reset will beTo change the System PIN Base station settingsCall barring To set call barringTo set and change an emergency contact number Add. Emerg. NoTo change the base station name To reset the baseTo view and dial an emergency number Repeater Mode To set repeater modeScroll Down to Add Features Using additional handsets and bases Registering additional handsetsOn the handset to be registered When the handset is in registration mode, you will need toRegister Handset To make internal calls or page handsets, seeTo de-register a handset Using a handset as a room monitorTo switch the room monitor on De-reg H/set. NoScroll Down to Add. Features EitherWalk and talk To switch off the room monitorScroll Down to H/set Settings To select best baseScroll Down to Walk and Talk To switch Walk and Talk on/offTo set a Walk and Talk handset to room monitor mode Scroll Down to Room MonitorTry these solutions to the most common problems HelpSee General information GuaranteeBT Accessories Replacement Items Add. Features Switchboard compatibilityTo set the dialling mode Technical informationTone Dialling To switch temporarily from pulse to tone diallingTo set the recall flash time During your callTo set a pause before dialling Access CodeTo set a prefix for getting an outside line If you need to change this To change the duration of the dialling pauseTo set a pause after pressing Recall Index PIN BT Diverse Helpline 08457 908 0682
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