Call Waiting
With Call Waiting, during a call, if another caller is trying to reach you, you will hear a soft beep every 5 seconds.
If you have also subscribed to a Caller Display Service, the caller’s number (or name if stored in the Phonebook) will be shown on the display for 20 seconds, after this time the display will return to your first caller’s details.
Instead of the engaged tone, the second caller will hear an announcement to hold as you are aware that they are waiting.
To use Call Waiting
To answer the second call, without disconnecting from your first caller:
1. Press 
. The first caller will be put on hold.
2. Press 
again to return to the first caller, and then press it each time you want to switch between the two callers.
To disconnect the first call and take the waiting call:
1. Press 
to end the current call. The handset will then ring.
2. Press 
and continue your conversation with the second caller.
Activate/de-activate Call Waiting
Menu |
|
| Menu |
|
1. Press | , scroll | Calls to BT Services and press | . | |
2. Scroll Calls | to CALL WAITING. Press | Menu |
| |
. |
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3. Scroll Redial | or Calls | to choose either activate or deactivate, | ||
press Menu . This will send an update to the network. |
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You must subscribe to your network’s Call Waiting service for Call Waiting to work. A fee may be payable.
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp