BT 2100 BT Network Services, Voice mail, Pre-stored BT Services numbers, To dial your voicemail

BT Network Services

By selecting the BT Services menu you can access a range of useful pre-stored numbers and further BT Calling Features.

Pre-stored BT Services numbers:

•HELPDESK – dials the BT Graphite 2500 Helpdesk for information and help.

•bt 118500 – dials BT directory enquiries.

•Voicemail – lets you use your network’s voicemail service (1571).

•Divert calls – diverts all calls to a different telephone number.

•call waiting – to activate/de-activate.

•RingBack off – lets you cancel an automatic ring back request.

•Withhold ID – prevents your telephone number being sent when you make calls. Enters 141 automatically before the next call only.

Open and dial from the BT Services menu

Menu			Menu
1. Press	, scroll	Calls to BT Services and press	.
2. Scroll Redial	or Calls	to highlight Helpdesk, BT 118500 or
Voicemail and press Menu .

Menu

3. Call is displayed, if you wish to call the service press .

Voice mail

Dials 1571 so you can play and manage messages left on your BT Answer 1571 voicemail service. You need to subscribe to BT Answer 1571 for this feature to work.

To dial your voicemail

Menu Menu

1. Press , scroll Calls to BT Services and press .

Menu

2. Scroll Calls to voicemail and press .

Menu

3. Call is displayed, press .

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IMPORTANT

To use BT Services and BT Calling Features you must first subscribe (if required) to the relevant service from your network provider. A fee may be payable.

For more details on BT’s Calling Features, call BT free on 0800 800 150.

If you are not connected to the BT network, some of these services may not be available. Please contact your network provider. Call Diversion services may allow other divert options. Check with your network provider for details.

For further information, see the BT Calling Features user guide supplied when you subscribe to the services of your choice.

You can also select Divert calls,

call waiting, ringback off or withhold ID to use other BT services.

Please note that dependent on the setting you use, your network answering service (e.g. BT Answer 1571) may conflict with the answering machine on your

BT Graphite 2100. For example, messages may be taken by the network service before your

BT Graphite 2100 has a chance to answer them. If you experience difficulties then please call the Helpline for advice.

If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp