BT Hub Phone 2.1 manual What can affect call quality?

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Can my household make multiple calls the same time? Yes, your household can enjoy the freedom and flexibility of making more than one phone call at a time. For example, two calls can be being made using BT Hub Phone handsets, and a third using a phone plugged into your Hub.

And, if you’ve a videophone or BT Softphone associated with your BT Broadband Talk number, you can also use them to make simultaneous calls – that’s up to four simultaneous calls using BT Broadband Talk phones.

Please note: when there are two calls in progress on BT Hub Phone handsets, a warning Maximum handset links to the Hub in use is displayed on other BT Hub Phone handsets to let you know that you can’t make any more calls. You’ll also hear a busy tone if you press

the	button to make a call when it isn’t possible.

When using multiple handsets, you can make internal calls between handsets or transfer a call between handsets. This function won’t work if there are two calls in progress.

Can I transfer calls between BT Broadband Talk phones? If there’s a call in progress on one Hub Phone, you can transfer that call to another Hub Phone. It isn’t possible to transfer calls between Hub Phones and the phone that’s plugged into the back of the Hub.

What can affect call quality?

Usual call quality using BT Broadband Talk should be better than on a mobile phone, but it can be affected by general congestion on the internet, or by heavy traffic on the broadband link into your home (e.g. if someone in your home is playing games online). We cannot, therefore, guarantee call quality.

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Contents BT Hub Phone Thank you for choosing BT Quick Start BT Hub Phone Contents Page Learn about… Page Use this section to learn about Other features includeBT Hub Phone BT Hub Phone BT Broadband TalkBT Broadband Talk BT Home HubBT Broadband Talk tips Page Set-up Page Sign up to BT Broadband Talk Use this section to set upBT Broadband Talk set-up Check equipmentFollow these simple steps to set up your BT Hub Phone BT Broadband Talk is set upBT Hub Phone set-up Check box contents Register handset to your Home Hub Bac Help see Using the phone Page Making and receiving calls Use this section to find out more about Your handsetContacts Settings BT ServicesCalls Lists Using additional handsets HelpHandset buttons Switch to a caller waiting on hold Scroll up through menus/listsHandset menus Using menusAccessing menus directly from the standby screen Menu option buttonsCalls Lists Contacts Settings Menu mapExample standby screen Handset displayHandset display icons To view your new events New event indicatorsYou have missed 2 calls If necessary, scroll to the event you want to viewMaking calls with Broadband Talk To switch the handset power on/offPress and hold Press to switch the handset back on again To make an external callSave number press Select to add to your Contacts see To end a callOptions before dialling Options during a callReceiving calls To switch Secrecy onSecrecy To answer a callTo reject the call To switch to handsfree during a callHandsfree calling To make a handsfree callPress to dial the number RedialTo redial a number from the dialled calls list To delete entries from the dialled calls listTo store a speed dial number Speed dialTo dial a speed dial number Find handset Paging To switch key lock on and offTo switch the handset ringer on/off Key lockTo add a new Contact Enter a name using the keypadEntering names Press Save to save the contact To access your ContactsTo dial a number from Contacts To add a number to a Contact Contact optionsTo edit a Contact To delete a number from a ContactTo assign a ringtone to a Contact To set a default numberTo assign a Contact number to speed dial button To select shared or handset only Contacts List Contact list optionsTo delete a Contact To check the memory statusTo delete all Contacts To view the calls lists Other threeCaller details To dial a number from a call list Missed callsTo view your missed calls To save a number as a new contact Calls list optionsSave a number to an existing contact Delete a calls list entry Delete all callsBT Hub Phone Helpdesk To call 1571 and access your voicemailBT Answer To call the BT Hub HelpdeskCall Waiting To switch between the current and waiting callersTo end the current call and speak to the waiting caller To ignore the waiting caller BT 118 500* directory enquiriesTo call BT 118 500 directory enquiries Sounds To set the ringer volumeTo switch the Voicemail alert on/off To change your ringtoneTo switch keypad tones on/off To switch the battery low warning on/offTo set an alarm on/off Alarm and time settingsTo switch the new event backlight flash on/off DisplayTo change the alarm ringtone To stop the alarm ringingTo change the time format To add or edit a speed dial Call settingsTo switch auto talk on/off Press Save to confirmHandset software Automatic software upgradeTo manually check for software update To show the current software versionSystem PIN ResetSystem PIN is set to 0000 as default is stored in the Hub To change your BT Hub 4-digit PINTo perform a Settings or Full reset Enter the System PIN and press Select to confirmTo register a Hub Phone To register a GAP compatible handsetTo make an internal call Internal callsTo de-register a handset To receive an internal callTo transfer an external call to another Hub Phone Help Page Help What if my phone won’t turn on? If it still won’t turn on, please calls us on 0800 111When am I using BT Broadband Talk? BT Hub PhoneWhat’s my handset’s range? What do the different battery icons mean?Why does my phone keeps flashing? What are my BT Broadband Talk charges?How can I set up the 1571 voicemail service on my Hub Phone? What can affect call quality? What numbers can I call using BT Broadband Talk? What happens when I make emergency calls?Page Safety GeneralHearing aids CleaningEnvironmental Product disposal instructions Product disposal instructions for business usersWithin the guarantee period GuaranteeOutside the guarantee period Technical information For your recordsIf you have to return your BT Hub Phone Page Page Offices worldwide