BT Hub Phone 2.1 manual BT Broadband Talk tips

BT Broadband Talk tips

Once you’ve activated your service, you’ll notice that BT Broadband Talk has a high-pitched dial tone. This lets you know you’re about to make a BT Broadband Talk call. Like a mobile phone, you’ll need to dial any phone number in full (i.e. including the area code). This applies to local numbers, too.

You must leave your BT Home Hub turned on to make and receive BT Broadband Talk calls. You can, however, turn your computer off and still use BT Broadband Talk. You can’t make calls to the operator, non-BT directory enquiries or dial-up Internet Service Providers using the BT Broadband Talk service.

To make calls using your normal landline, you should use the phone, or phones, plugged into a phone socket using an ADSL filter. You can also make normal landline calls using a phone connected to your Hub, by dialling 5 before the rest of the number. You won’t, however, be able to take advantage of BT Broadband Talk rates when you make calls using a landline phone.

Please note that BT Broadband Talk doesn’t currently support number portability, text relay or directory enquiries for disabled customers.

> More information – www.bt.com/broadbandtalk/support

>Help – see page 59

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