BT Hub Phone 2.1 manual Guarantee, Within the guarantee period, Outside the guarantee period

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Guarantee

We guarantee that the BT Hub Phone 2.1 will work to the relevant specification for the minimum period of your agreement* and that it will be free from faulty design, manufacture or materials. If at any time during the minimum period you find that the BT Hub or other equipment is not working properly you may return it to us and we will replace (or at our option) repair it.

We will not be responsible for any defects arising from fair wear and tear, accidental or wilful damage, misuse or failure to follow our instructions.

If you return any equipment as faulty, we may test the equipment – if it is working, we will send it back to you. If we do so, we may charge you our costs for our testing and postage. This does not affect your legal rights relating to equipment which is faulty or wrongly described.

Within the guarantee period

If you experience difficulty using the product, prior to returning it, please read the ‘Help’ section, or contact the BT Hub Phone 2.1 Helpline on 0800 111 4567, lines are open 24 hours a day, 7 days a week.

In the unlikely event of a defect occurring, please follow the Helpline’s instructions for replacement or repair.

Outside the guarantee period

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

*The minimum period will be either 12 or 18 months depending on the option you choose when you place your order

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Contents BT Hub Phone Thank you for choosing BT Quick Start BT Hub Phone Contents Page Learn about… Page Other features include BT Hub PhoneUse this section to learn about BT Hub Phone BT Broadband TalkBT Broadband Talk BT Home HubBT Broadband Talk tips Page Set-up Page Use this section to set up BT Broadband Talk set-upSign up to BT Broadband Talk Check equipmentFollow these simple steps to set up your BT Hub Phone BT Broadband Talk is set upBT Hub Phone set-up Check box contents Register handset to your Home Hub Bac Help see Using the phone Page Making and receiving calls Use this section to find out more about Your handsetContacts Settings BT ServicesCalls Lists Using additional handsets HelpHandset buttons Switch to a caller waiting on hold Scroll up through menus/listsUsing menus Accessing menus directly from the standby screenHandset menus Menu option buttonsCalls Lists Contacts Settings Menu mapExample standby screen Handset displayHandset display icons New event indicators You have missed 2 callsTo view your new events If necessary, scroll to the event you want to viewTo switch the handset power on/off Press and hold Press to switch the handset back on againMaking calls with Broadband Talk To make an external callTo end a call Options before diallingSave number press Select to add to your Contacts see Options during a callTo switch Secrecy on SecrecyReceiving calls To answer a callTo switch to handsfree during a call Handsfree callingTo reject the call To make a handsfree callRedial To redial a number from the dialled calls listPress to dial the number To delete entries from the dialled calls listTo store a speed dial number Speed dialTo dial a speed dial number To switch key lock on and off To switch the handset ringer on/offFind handset Paging Key lockTo add a new Contact Enter a name using the keypadEntering names Press Save to save the contact To access your ContactsTo dial a number from Contacts Contact options To edit a ContactTo add a number to a Contact To delete a number from a ContactTo assign a ringtone to a Contact To set a default numberTo assign a Contact number to speed dial button Contact list options To delete a ContactTo select shared or handset only Contacts List To check the memory statusTo delete all Contacts To view the calls lists Other threeCaller details To dial a number from a call list Missed callsTo view your missed calls To save a number as a new contact Calls list optionsSave a number to an existing contact Delete a calls list entry Delete all callsTo call 1571 and access your voicemail BT AnswerBT Hub Phone Helpdesk To call the BT Hub HelpdeskCall Waiting To switch between the current and waiting callersTo end the current call and speak to the waiting caller To ignore the waiting caller BT 118 500* directory enquiriesTo call BT 118 500 directory enquiries To set the ringer volume To switch the Voicemail alert on/offSounds To change your ringtoneTo switch keypad tones on/off To switch the battery low warning on/offAlarm and time settings To switch the new event backlight flash on/offTo set an alarm on/off DisplayTo change the alarm ringtone To stop the alarm ringingTo change the time format Call settings To switch auto talk on/offTo add or edit a speed dial Press Save to confirmAutomatic software upgrade To manually check for software updateHandset software To show the current software versionReset System PIN is set to 0000 as default is stored in the HubSystem PIN To change your BT Hub 4-digit PINTo perform a Settings or Full reset Enter the System PIN and press Select to confirmTo register a Hub Phone To register a GAP compatible handsetInternal calls To de-register a handsetTo make an internal call To receive an internal callTo transfer an external call to another Hub Phone Help Page Help What if my phone won’t turn on? If it still won’t turn on, please calls us on 0800 111When am I using BT Broadband Talk? BT Hub PhoneWhat do the different battery icons mean? Why does my phone keeps flashing?What’s my handset’s range? What are my BT Broadband Talk charges?How can I set up the 1571 voicemail service on my Hub Phone? What can affect call quality? What numbers can I call using BT Broadband Talk? What happens when I make emergency calls?Page Safety GeneralHearing aids CleaningEnvironmental Product disposal instructions Product disposal instructions for business usersWithin the guarantee period GuaranteeOutside the guarantee period Technical information For your recordsIf you have to return your BT Hub Phone Page Page Offices worldwide