BT Hub Phone 2.1 manual

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What happens to my service if there’s a power or broadband failure?

Your service may not work if there’s a power cut or broadband connection failure. Access to emergency services is provided, but calls, including emergency calls to 999 or 112 made via BT Broadband Talk, may not work. These failures may be caused by reasons outside our control. Location information, provided to the emergency services, is limited to the address of the associated telephone line where applicable. BT does not currently support number portability.

Can I take my BT Broadband Talk number with me to another provider?

It isn’t currently possible to transfer your BT Broadband Talk number to another provider.

Your Hub and Hub Phone cannot be used with another provider.

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Contents BT Hub Phone Thank you for choosing BT Quick Start BT Hub Phone Contents Page Learn about… Page Other features include BT Hub PhoneUse this section to learn about BT Hub Phone BT Broadband TalkBT Broadband Talk BT Home HubBT Broadband Talk tips Page Set-up Page Use this section to set up BT Broadband Talk set-upSign up to BT Broadband Talk Check equipmentBT Broadband Talk is set up Follow these simple steps to set up your BT Hub PhoneBT Hub Phone set-up Check box contents Register handset to your Home Hub Bac Help see Using the phone Page Use this section to find out more about Your handset Making and receiving callsContacts BT Services SettingsCalls Lists Using additional handsets HelpHandset buttons Switch to a caller waiting on hold Scroll up through menus/listsUsing menus Accessing menus directly from the standby screenHandset menus Menu option buttonsCalls Lists Contacts Settings Menu mapHandset display Example standby screenHandset display icons New event indicators You have missed 2 callsTo view your new events If necessary, scroll to the event you want to viewTo switch the handset power on/off Press and hold Press to switch the handset back on againMaking calls with Broadband Talk To make an external callTo end a call Options before diallingSave number press Select to add to your Contacts see Options during a callTo switch Secrecy on SecrecyReceiving calls To answer a callTo switch to handsfree during a call Handsfree callingTo reject the call To make a handsfree callRedial To redial a number from the dialled calls listPress to dial the number To delete entries from the dialled calls listSpeed dial To store a speed dial numberTo dial a speed dial number To switch key lock on and off To switch the handset ringer on/offFind handset Paging Key lockEnter a name using the keypad To add a new ContactEntering names To access your Contacts Press Save to save the contactTo dial a number from Contacts Contact options To edit a ContactTo add a number to a Contact To delete a number from a ContactTo set a default number To assign a ringtone to a ContactTo assign a Contact number to speed dial button Contact list options To delete a ContactTo select shared or handset only Contacts List To check the memory statusTo delete all Contacts Other three To view the calls listsCaller details Missed calls To dial a number from a call listTo view your missed calls Calls list options To save a number as a new contactSave a number to an existing contact Delete a calls list entry Delete all callsTo call 1571 and access your voicemail BT AnswerBT Hub Phone Helpdesk To call the BT Hub HelpdeskTo switch between the current and waiting callers Call WaitingTo end the current call and speak to the waiting caller BT 118 500* directory enquiries To ignore the waiting callerTo call BT 118 500 directory enquiries To set the ringer volume To switch the Voicemail alert on/offSounds To change your ringtoneTo switch keypad tones on/off To switch the battery low warning on/offAlarm and time settings To switch the new event backlight flash on/offTo set an alarm on/off DisplayTo stop the alarm ringing To change the alarm ringtoneTo change the time format Call settings To switch auto talk on/offTo add or edit a speed dial Press Save to confirmAutomatic software upgrade To manually check for software updateHandset software To show the current software versionReset System PIN is set to 0000 as default is stored in the HubSystem PIN To change your BT Hub 4-digit PINTo perform a Settings or Full reset Enter the System PIN and press Select to confirmTo register a Hub Phone To register a GAP compatible handsetInternal calls To de-register a handsetTo make an internal call To receive an internal callTo transfer an external call to another Hub Phone Help Page Help What if my phone won’t turn on? If it still won’t turn on, please calls us on 0800 111When am I using BT Broadband Talk? BT Hub PhoneWhat do the different battery icons mean? Why does my phone keeps flashing?What’s my handset’s range? What are my BT Broadband Talk charges?How can I set up the 1571 voicemail service on my Hub Phone? What can affect call quality? What numbers can I call using BT Broadband Talk? What happens when I make emergency calls?Page Safety GeneralCleaning Hearing aidsEnvironmental Product disposal instructions Product disposal instructions for business usersGuarantee Within the guarantee periodOutside the guarantee period For your records Technical informationIf you have to return your BT Hub Phone Page Page Offices worldwide