Nikon UX5000 manual Place a Call On Hold, Transfer a Call To a Co-worker

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Place A Call On Hold

To place your call on System (Regular) Hold:

(Your co-workers can pick up calls you place on System Hold.)

1.Do not hang up + Press HOLD.

While an outside call is on Hold, the line key will flash (green).

While an Intercom call is on Hold, your CALL1 key will flicker (red).

A call you leave on Hold too long will recall to you. If you don’t answer the recall from an outside call, it may then ring the attendant.

Your co-workers cannot pick up an Intercom call you place on Hold.

To place your outside call on Exclusive Hold:

(Your co-workers cannot pick up calls you place on Exclusive Hold.)

1.Press the Exclusive Hold Function Key.

To pick up an outside call on Hold:

1.Press the flashing LINE/LOOP or CALL1.

To pick up an Intercom call on Hold:

1.Lift handset or press SPK + Press the flashing CALL1 Key.

Transfer A Call To A Co-worker

To Transfer your call to a co-worker:

(If you have a Hotline Function Key for your co-worker, press it and skip to step 3.)

1.While on a call, press HOLD.

To Transfer the call directly to your co-worker’s mailbox, press your Programmed Voice Mail Key before going to step 2.

2.Dial your co-worker’s extension number.

3.Do one of the following:

If you did not press your Voice Mail key after step 1, you can alternately press it here to send the call to your co-worker’s mailbox.

Announce the call and hang up or simply hang up to have the Transfer go through unannounced.

4.The transferred call will recall to you if it is not picked up.

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– If you don’t answer the recall, the call may ring the attendant.

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Contents Multibutton Terminal User Guide Installing the Handset And Line Cord Adjusting the Five-Position Viewing AngleWhen using the instructions in this user guide, you Removing and Reinstalling the FaceplateHow To Use This Guide Secure Mode, Display and Soft Keys Your Function KeysUnderstanding the Ring/Message Lamp Setting Up Your Abbreviated Dial Bin KeysUsing the Fixed Function Keys Outside Calls To answer an outside callTo place an outside call To return a call in your Caller ID logIntercom Calls To And From Co-Workers Place a Call On Hold Transfer a Call To a Co-workerSet Up a Conference Telephone Meeting To set up a conference/meetingForward reroute Your Calls ForwardDialing By Name Directory Dialing Change Your Ring TonesTo change your extension’s incoming ring tones To listen to the incoming ring choicesMessage Waiting MenuTo answer a Message Waiting left for you Off Hook Ring, Back Light and HeadsetInstalling And Using a Headset To install an optional headsetUsing the Headset with Automatic Answer for ACD Agents To program a Headset KeyUsing a DSS Console Special Features For AttendantsProgramming Your Extension’s Name To program your extension’s nameAdditional Quick Reference For Other Features To pick up CALL1 + ** + Announced extensionTo log into your mailbox from a co-worker’s terminal Calling Logging Into Your MailboxTo log into your mailbox from your own terminal Voice Mailbox Basics To record a greeting for your mailboxTo record a name for your mailbox To enter a security code for your mailboxTo listen to your messages More Mailbox FeaturesTo record and send a message to a co-worker Push More+ Optns + ATime Push More+ Optns+ NotifPush More+ Admin Voice Mail Administrator OptionsTo use the System Administrator options