DKS Enterprises 1817, 1815, 1803PC owner manual Maintenance, Trouble Shooting

Page 59

SECTION 6 – MAINTENANCE

The DoorKing telephone entry system is essentially a maintenance free device. When the unit is properly installed, it should provide years of trouble free service. Maintenance is limited to updating the directory and phone number and/or entry codes when residents move in or out.

The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from sticking to the surface and possibly causing pitting. When cleaning the faceplate of the system, never use an abrasive cleaner or cloth. Stainless steel cleaner works very well with a soft cloth for systems with a stainless steel faceplate. A clean damp soft cloth should be used to clean gold plated faceplates.

6.1 TROUBLE SHOOTING

If problems should develop with your telephone entry system, refer to the trouble-shooting guide on the following pages to try and correct any problems. Our experience has shown that a majority of reported problems are actually programming related and can be corrected on site. If problems persist and they cannot be corrected, contact your authorized DoorKing dealer for assistance. Before performing any trouble-shooting, check the following:

1.Have a good VOM meter handy to check voltages and continuity.

2.Have a telephone test set (DoorKing p/n 1800-050 or equivalent) to check the telephone line. Noise on the phone line will cause problems with the entry system.

3.Be sure that the entry system case is properly grounded.

4.Be sure that the telephone wires are twisted.

5.A hum on the system indicates that the phone line or 16 VAC power lines may be grounded. Check to be sure that the phone lines or power lines are not shorted to ground.

6.Check the 16 VAC system power. Be sure that the transformer is properly rated (20 VA for 1803PC and 1815 systems; 40 VA for 1817 systems). Keep the wire run from the transformer to the entry system as short as possible. Use 16 or 18 AWG, 600 volt insulated wire only. The importance of proper power wiring cannot be over stressed!

7.Isolate the telephone entry system. Disconnect any external devices, such as Tracker expansion boards, elevator control boards, RS232 connection, card readers, RF receivers, keypads, etc. which may affect the operation of the system.

59

Page 58 Page 60
Image 59
Page 58 Page 60
Contents 1803PC, 1815, 1817 PC Programmable Telephone Entry Systems Page Use this manual with the following models only Table of Contents Adjustments Listing Important NoticeGeneral Information Features Installation Guidelines ALL Systems InstallationSurface Mount Units Surface Mount Units with Recess Box Flush Mount Units Flush Mount Rough-in Box Flush Mount Trim Ring Flush Mount Surface Mounting Kit Wall Mount Units Memory Chip Installation Postal Lock Installation Wiring 18AWG Terminal Description Main Terminal DescriptionWeigand Data Terminals Weigand Power TerminalsWeigand Terminal Description 4 RS-232 Terminals Elevator Control TerminalsControlling a Single Door or Gate Relay Wiring TypicalControlling a Gate Operator and Pedestrian Gate or Door Magnetic Lock Electric Strike Gate Operator Tracker Expansion Board Control Page Programming with a PC General Programming InformationProgramming from the Keypad System Memory Standard Chip MemPLUS ChipSingle or Multiple Systems Programming with a PCMaster Code PC Programming Table Programming for Call-up OperationTalk Time General ProgrammingRelay Strike Time Tone Open Numbers Postal SwitchRotary-dial Touch-tone / Rotary-dialProgramming Letters and Numbers Programming LETTERS, Numbers and MessagesProgramming the User Message 1815 Systems Programming the Instruction Message 1815 Systems Programming the User Message 1817 Systems Programming the Instruction Message 1817 Systems Programming Phone Numbers and Names Programming 7-digit Phone Numbers Programming the Directory Code LengthProgramming Phone Numbers with Area Code Reference Programming Area CodesDelete Names 1815, 1817 Systems Only Programming Names 1815, 1817 Systems OnlyDeleting Individual Phone Numbers Display Phone Numbers 1815, 1817 Systems Only Delete Area CodesDeleting Device Codes Programming Device CodesProgramming Device Codes Entry Code Ranges FOUR-DIGIT Entryt CodesProgramming Four-digit Entry Codes Delete Four-digit Entry CodesDisplay Contrast 1815 Only Speaker VolumeFeedback Click SensitivityRelay 2 Contact Pin Master Code SwitchBack-light Cutoff 1817 Only Ring PinAdjustment Locations SEC Level Back Light Contrast Lower Contrast Upper Volume Guest Instructions Operating InstructionsResponding to a Guest Call Using an Entry CodeResident Instructions Opening from a Remote Location System AdministratorTracker Board Override Hold Open Command Time and Date Check Relay CheckAreas with 10-digit Dialing Miscellaneous Operating InstructionsLine Sharing Connection to a PBXPage Trouble Shooting MaintenanceSympton Possible Solutions 1 RS-232 Test Will be erased when this function is performedElevator Boards Hardware Test Weigand Test 1815, 1817 Systems OnlyElevator Board / Floor Hardware Test Accessories LOG Tables Name AAC Phone Number DIR Code ENT Device SEC FL ER Level Call Waiting Granting or Denying AccessAccess Code Guest Communication

1815, 1803PC, 1817 specifications

DKS Enterprises has established itself as a leading provider of cutting-edge access control solutions, and among its notable offerings are the 1803PC, 1817, and 1815 models. These products stand out in the commercial security landscape, providing businesses with reliable and efficient entry management.

The DKS 1803PC is an advanced digital keyless entry system designed for commercial applications. Its primary feature is the easy-to-use keypad interface, which allows users to input their access codes directly. This model is equipped with a robust memory capable of storing up to 100 unique codes, making it suitable for locations with multiple users. Additionally, the 1803PC supports timed access, enabling businesses to set specific entry windows, which enhances security and access control.

The DKS 1817 model takes entry management a step further with its smart technology integration. It features Bluetooth capabilities that allow users to unlock doors via their smartphones, offering convenience and flexibility. The 1817 can be connected to various security devices, such as alarms and surveillance cameras, providing a comprehensive security ecosystem. It also includes a user-friendly mobile app that enables remote management of access permissions, ensuring that business owners can monitor and control entry points effectively from anywhere.

In contrast, the DKS 1815 model caters to businesses looking for a cost-effective yet reliable access solution. This model features a straightforward keypad interface similar to the 1803PC, but it is designed with essential functionalities to meet basic security needs. The 1815 supports up to 50 access codes and is ideal for smaller businesses or limited access areas. Its durable construction ensures longevity and requires minimal maintenance over time.

All three models employ DKS's proprietary technology that emphasizes durability and security. They are built to withstand harsh environmental conditions, making them suitable for both indoor and outdoor use. Each model adheres to stringent safety standards to protect against unauthorized access, ensuring the safety of personnel and assets.

In conclusion, DKS Enterprises' 1803PC, 1817, and 1815 models represent a diverse range of access control solutions tailored for various business needs. Their features focus on ease of use, advanced technology, and reliability, making them an excellent choice for organizations looking to enhance their security measures while streamlining access management.
Top Page Image Contents