Sympton Possible Solutions | DKS Enterprises 1815, 1803PC, 1817

SYMPTON		POSSIBLE SOLUTION(S)

Cannot get into	•	Wrong master code entered. Start over.
programming mode.	•	Waiting too long between pushing buttons. Enter information quicker.
	•
	•	Keypad is not plugged into board correctly. Cable points down.
	•	Memory chips are installed upside down.
System emits a long	•	Waiting too long between pushing buttons.
tone and cancels	•	Forgetting to press # first when programming.
programming.	•	Forgetting to press # first when programming.
programming.

Keypad is dead.	•	No power. Check for 16 VAC input power.
	•	Check that the keypad is properly connected to the circuit board. The cable on
		the plug points down when connected to the circuit board.
Buzz or noise on the	•	Disconnect the phone line from the system and check it with a handset. If line
phone line.		is noisy, problem is with the phone line and not the entry system.
	•	Check for any shorts to ground behind the circuit board.
	•	Check for pinched wires near the door hinge.
	•	Check for 16-volt power shorted to ground.
	•	Check for phone line shorted to ground.
	•	Check that phone wires are twisted.
	•	Check that the proper type of phone wire was used for an outdoor and / or
		underground application.
	•	Check that all wires, speaker, keypad, etc. are isolated from ground.
	•	Check that the cabinet is properly grounded. Be sure that case ground
		(terminal 3) is not used as a low voltage common.
	•	Check for excessive voltage drop on 16 VAC power.
Ringing or howling	•	Feedback improperly adjusted (4.2).
from the speaker.	•	Volume is set too high (4.1).
	•	Volume is set too high (4.1).
After dial out, dial tone	•	Phone line is a rotary-dial line. Have the phone company change it to a touch-
is heard on the		tone line.
speaker.
Door strike locks on.	•	Excessive voltage-drop on 16 VAC line.
	•	Using a transformer with too low VA rating.
	•	Relay strike time programmed too long (3.3.1).
Door strike or gate	•	System was given a hold open command. Call the system and press the tone
operator holds open.		deactivate number (5.3.1).

Entry system will not	•	Ring pin is not installed (4.8).
answer when called.	•	Bad phone line or insufficient ring voltage.
	•	Bad phone line or insufficient ring voltage.
Rotary dial 9 will not	•	Adjust click sensitivity (4.3).
activate relay.

Touch-tone 9 will not	•	Re-program tone-open number to 9 (3.3.3).
activate relay.	•	If resident phone emits a short pulse rather than a long tone, press 9 twice in
	•
		rapid succession 99.
	•	Try another phone that is known to work.
	•	Lower speaker volume (4.1) and re-adjust feedback (4.2).
Relay activates but	•	Re-program relay strike time for a longer period (3.3.1).
gate operator will not	•	Check wiring to gate operator.
open.	•	Check wiring to gate operator.
open.	•	Check gate operator.
	•	Check gate operator.
Postal switch will not	•	Be sure that the wire-tie has been clipped off the postal switch.
activate relay.	•	Be sure that the relay has been programmed for postal switch input (3.3.4).
	•

1815, 1803PC, 1817 specifications

DKS Enterprises has established itself as a leading provider of cutting-edge access control solutions, and among its notable offerings are the 1803PC, 1817, and 1815 models. These products stand out in the commercial security landscape, providing businesses with reliable and efficient entry management.

The DKS 1803PC is an advanced digital keyless entry system designed for commercial applications. Its primary feature is the easy-to-use keypad interface, which allows users to input their access codes directly. This model is equipped with a robust memory capable of storing up to 100 unique codes, making it suitable for locations with multiple users. Additionally, the 1803PC supports timed access, enabling businesses to set specific entry windows, which enhances security and access control.

The DKS 1817 model takes entry management a step further with its smart technology integration. It features Bluetooth capabilities that allow users to unlock doors via their smartphones, offering convenience and flexibility. The 1817 can be connected to various security devices, such as alarms and surveillance cameras, providing a comprehensive security ecosystem. It also includes a user-friendly mobile app that enables remote management of access permissions, ensuring that business owners can monitor and control entry points effectively from anywhere.

In contrast, the DKS 1815 model caters to businesses looking for a cost-effective yet reliable access solution. This model features a straightforward keypad interface similar to the 1803PC, but it is designed with essential functionalities to meet basic security needs. The 1815 supports up to 50 access codes and is ideal for smaller businesses or limited access areas. Its durable construction ensures longevity and requires minimal maintenance over time.

All three models employ DKS's proprietary technology that emphasizes durability and security. They are built to withstand harsh environmental conditions, making them suitable for both indoor and outdoor use. Each model adheres to stringent safety standards to protect against unauthorized access, ensuring the safety of personnel and assets.

In conclusion, DKS Enterprises' 1803PC, 1817, and 1815 models represent a diverse range of access control solutions tailored for various business needs. Their features focus on ease of use, advanced technology, and reliability, making them an excellent choice for organizations looking to enhance their security measures while streamlining access management.

SYMPTON

POSSIBLE SOLUTION(S)

1815, 1803PC, 1817 specifications