Polycom 1725-31424-001 manual Exchange Server 2007 Autodiscover Service

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Deployment Guide for the Polycom CX700 IP Phone

When the Polycom CX700 phone connects to the Microsoft Office

Communications Server 2007 R2, it queries in the following order.

1.Hosts and port pointed to by these SRV records

_sipinternaltls._tcp.<SIP domain>

_sip._tls.<SIP domain>

_sipinternal. tcp.<SIP domain>

2.sipinternal.<SIP domain>:5061

3.sipinternal.<SIP domain>:443

4.sip.<SIP domain>:5061

5.sip.<SIP domain>:443

6.sipexternal.<SIP domain>:5061

7.sipexternal.<SIP domain>:443

Exchange Server 2007 Autodiscover Service

Microsoft® Exchange Server 2007 includes a new Exchange service named the Autodiscover service. The Autodiscover service configures client computers that are running Microsoft® Office Outlook 2007. The Autodiscover service can also configure supported mobile devices. The Autodiscover service provides access to Exchange features for Outlook 2007 clients that are connected to an Exchange messaging environment. The Autodiscover service must be deployed and configured correctly for Outlook 2007 clients to automatically connect to Exchange features, such as the offline address book, the Availability service, and Unified Messaging (UM).

For more information, see the Exchange Server TechCenter topic How to Configure Exchange Services for the Autodiscover Service at http://go.microsoft.com/fwlink/?linkid=141087.

Retrieving Outlook Contacts, Call Logs, and Voice Mail

The Polycom CX700 phone retrieves Outlook contacts, call logs, and voice mails and displays them on the device. The Polycom CX700 phone does this by accessing the Exchange Server 2007 Client Access Server (CAS) and retrieving the information by using Exchange Web Services (EWS). The Polycom CX700 phone locates the Exchange Server 2007 CAS by using an A record that is in DNS. It uses the SMTP domain of the primary e-mail address for the user to locate the A record. The primary e-mail address is sent to the device during the sign-in process through in-band provisioning. The A record it is querying is in the following order.

https://<SMTP domain>/autodiscover/autodiscover.xml, https://autodiscover.<SMTP domain>/autodiscover/autodiscover.xml,

and http/ https redirect

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Contents Deployment Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Deployment Guide for the Polycom CX700 IP Phone Contents Deployment Guide for the Polycom CX700 IP Phone Page Dhcp and the Polycom CX700 IP Phone Dhcp Search OptionsDNS and the Polycom CX700 IP Phone Polycom CX700 Phone QueryingExchange Server 2007 Autodiscover Service Polycom CX700 Phone Querying of Exchange Server NTP and the Polycom CX700 IP PhoneNTP Time Provider Server Security Framework Overview Root CA Certificate for the Polycom CX700 Phone Polycom CX700 Phone Certificates Trusted Authorities Cache Vendor Certificate Name Expiry Date Key Length Polycom CX700 Phone on Introduction Assumptions and TerminologyPage Deployment Guide for the Polycom CX700 IP Phone Background \Pool01Data\ClientUpdateStore\DeviceUpdates Page Action Examples / Comments Contoso.com\userAlias instead of just Contoso\userAlias Spnego Polycom CX700 Phone Upgrade Steps Summary Deployment Guide for the Polycom CX700 IP Phone Polycom CX700 Phone Upgrade Steps Details Set Environmental DependenciesConfigure Dhcp DNS Configure Certificates Upload certificate chain Use the Automated Method Page Verify Internal and External Download URLs ?xml version=1.0 ? Response Upgrade Polycom CX700 Phones from 1.0.199.123 to Cab File Deployment Guide for the Polycom CX700 IP Phone Upgrade Polycom CX700 Phones from 1.0.522.101 to Phone will reset and go to the calibration screen Page Deployment Guide for the Polycom CX700 IP Phone Troubleshooting the Polycom CX700 Phone Logs Used for Troubleshooting When to Use Dhcp Option Internal ExternalDeployment Guide Polycom CX700 Configuring Windows Server as an NTP Time Source Net stop w32time && net start w32time Enabling Automatic Certificate Enrollment For Windows Select CN=Configuration,DC=yourDomain,DC=com Deployment Guide Polycom CX700 Confirming the Current Software Version Deployment Guide Polycom CX700