Polycom 1725-31424-001 manual Polycom CX700 Phone Upgrade Steps Summary

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Upgrading Polycom CX700 Phone within a Microsoft Office Communications Server 2007 R2 Environment

When looking through a NetMon trace from an upgrade to 1.0.522.101, you may notice that the DNS query for ucupdates-r2.<DHCPDomain> does not occur until the CPE.NBT file had already started streaming to the OCPE device. This happens when you sign into the phone prior to the upgrade starting; if you do not sign in, the DNS query would have occurred at the beginning of the trace.

Polycom CX700 Phone Upgrade Steps - Summary

If your environmental dependencies are close to being set and you just want a high level checklist of the steps involved in configuring Microsoft Office Communications Server (OCS) 2007 R2 to upgrade from release 1.0.199.123 to 1.0.522.101 and then to 3.5.6907.35, the following is a summary of the steps. For more details, refer to the next section, Polycom CX700 Phone Upgrade Steps - Details.

1.Set Environmental Dependencies a Configure DHCP

—Set Option 006 = the IP Address of internal DNS server

—Set Option 015 = the <DHCPDomain> (contoso.com is used in the example)

—Optional; set Option 119 = FQDN of any domain containing users that may connect using and Polycom CX700 phone as well as the domain containing the pool running Device Updater

bConfigure DNS for <SIPDomain> (fabrikam.com is used in the example)

Add A records for:

—autodiscover.fabrikam.com pointed to the IP address or the Exchange CAS server used by OCS

—sip.fabrikam.com pointed to the IP address of the pool running Device Updater

Add SRV records for:

—_sipinternaltls._tcp .fabrikam.com pointed to the FQDN of pool running Device Update service on port 5061

—_ntp._udp. fabrikam.com pointed to the FQDN of NTP server (typically time.windows.com but can be any NTP server FQDN) on port 123

If upgrading Polycom CX700 phones remotely, refer to the table in Step 1.2 -

Configure DNS on page 2-24for external DNS requirements.

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Contents Deployment Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Deployment Guide for the Polycom CX700 IP Phone Contents Deployment Guide for the Polycom CX700 IP Phone Page Dhcp Search Options Dhcp and the Polycom CX700 IP PhonePolycom CX700 Phone Querying DNS and the Polycom CX700 IP PhoneExchange Server 2007 Autodiscover Service NTP and the Polycom CX700 IP Phone Polycom CX700 Phone Querying of Exchange ServerNTP Time Provider Server Security Framework Overview Root CA Certificate for the Polycom CX700 Phone Polycom CX700 Phone Certificates Trusted Authorities Cache Vendor Certificate Name Expiry Date Key Length Polycom CX700 Phone on Assumptions and Terminology IntroductionPage Deployment Guide for the Polycom CX700 IP Phone Background \Pool01Data\ClientUpdateStore\DeviceUpdates Page Action Examples / Comments Contoso.com\userAlias instead of just Contoso\userAlias Spnego Polycom CX700 Phone Upgrade Steps Summary Deployment Guide for the Polycom CX700 IP Phone Set Environmental Dependencies Polycom CX700 Phone Upgrade Steps DetailsConfigure Dhcp DNS Configure Certificates Upload certificate chain Use the Automated Method Page Verify Internal and External Download URLs ?xml version=1.0 ? Response Upgrade Polycom CX700 Phones from 1.0.199.123 to Cab File Deployment Guide for the Polycom CX700 IP Phone Upgrade Polycom CX700 Phones from 1.0.522.101 to Phone will reset and go to the calibration screen Page Deployment Guide for the Polycom CX700 IP Phone Troubleshooting the Polycom CX700 Phone Logs Used for Troubleshooting Internal External When to Use Dhcp OptionDeployment Guide Polycom CX700 Configuring Windows Server as an NTP Time Source Net stop w32time && net start w32time Enabling Automatic Certificate Enrollment For Windows Select CN=Configuration,DC=yourDomain,DC=com Deployment Guide Polycom CX700 Confirming the Current Software Version Deployment Guide Polycom CX700
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