Polycom 1725-31424-001 Polycom CX700 Phone Upgrade Steps Details, Set Environmental Dependencies

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Upgrading Polycom CX700 Phone within a Microsoft Office Communications Server 2007 R2 Environment

Performs a hard reset, and then recalibrate the phone.

Sign-in to the Polycom CX700 phone using your SIP URI for the Sign-in Address value and your domain FQDN for the Domain\User name value (e.g., ocstest1@fabrikam.com and contoso.com\ocstest1 respectively).

4.Upgrade Polycom CX700 phone from release from 1.0.522.101 to 3.5.6907.35

Download the latest build 6907 ucupdates.exe file http://www.microsoft.com/downloads/details.aspx?familyid=5655 95be-6cf3-4a61-a1e4-12555749ca64&displaylang=en&tm, expand the CAB file, upload and leave it as “Pending” using Device Updater.

Add the MAC address of the phone you are upgrading to release 3.5.6907.35 . (Later you can make 3.5.6907.35 approved but there may be existing phones with release 1.0.522.101 that you do not want upgraded to 3.5.6907.35 and this approach allows you to control which phones are upgraded.)

When upgrading from 1.0.199.123 to 1.0.522.101, a ucupdates.XML file is copied to the Polycom CX700 phone and it should not be necessary to sign back in, but you will want to power cycle the phone to start the upgrade.

if you do a hard reset, you will wipe the ucupdates.xml file and will need to sign in to the Polycom CX700 phone to trigger the upgrade to 3.5.6907.35 . You may also have to wait 15 minutes for the update to begin.

If you do sign-in to the Polycom CX700 phone, use your SIP URI for the Sign-in Address value and your domain FQDN for the Domain\User name value (for example, ocstest1@fabrikam.com and contoso.com\ocstest1 respectively).

The Polycom CX700 phone should upgrade to 3.5.6907.35 at this point.

Polycom CX700 Phone Upgrade Steps - Details

Use the detailed steps in this section if you are just getting started with configuring Microsoft Office Communications Server 2007 R2 to upgrade Polycom CX700 phones.

Step 1 - Set Environmental Dependencies

Prior to upgrading the Polycom CX700 phone’s software, there are certain environmental dependencies that must be in place. Some dependencies are only required for upgrading from 1.0.199.123 to 1.0.522.101 or are considered optional and will be noted as such.

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Contents Deployment Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Deployment Guide for the Polycom CX700 IP Phone Contents Deployment Guide for the Polycom CX700 IP Phone Page Dhcp Search Options Dhcp and the Polycom CX700 IP PhonePolycom CX700 Phone Querying DNS and the Polycom CX700 IP PhoneExchange Server 2007 Autodiscover Service NTP Time Provider NTP and the Polycom CX700 IP PhonePolycom CX700 Phone Querying of Exchange Server Server Security Framework Overview Root CA Certificate for the Polycom CX700 Phone Polycom CX700 Phone Certificates Trusted Authorities Cache Vendor Certificate Name Expiry Date Key Length Polycom CX700 Phone on Assumptions and Terminology IntroductionPage Deployment Guide for the Polycom CX700 IP Phone Background \Pool01Data\ClientUpdateStore\DeviceUpdates Page Action Examples / Comments Contoso.com\userAlias instead of just Contoso\userAlias Spnego Polycom CX700 Phone Upgrade Steps Summary Deployment Guide for the Polycom CX700 IP Phone Set Environmental Dependencies Polycom CX700 Phone Upgrade Steps DetailsConfigure Dhcp DNS Configure Certificates Upload certificate chain Use the Automated Method Page Verify Internal and External Download URLs ?xml version=1.0 ? Response Upgrade Polycom CX700 Phones from 1.0.199.123 to Cab File Deployment Guide for the Polycom CX700 IP Phone Upgrade Polycom CX700 Phones from 1.0.522.101 to Phone will reset and go to the calibration screen Page Deployment Guide for the Polycom CX700 IP Phone Troubleshooting the Polycom CX700 Phone Logs Used for Troubleshooting Internal External When to Use Dhcp OptionDeployment Guide Polycom CX700 Configuring Windows Server as an NTP Time Source Net stop w32time && net start w32time Enabling Automatic Certificate Enrollment For Windows Select CN=Configuration,DC=yourDomain,DC=com Deployment Guide Polycom CX700 Confirming the Current Software Version Deployment Guide Polycom CX700