Polycom 1725-31424-001 manual Deployment Guide for the Polycom CX700 IP Phone

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Deployment Guide for the Polycom CX700 IP Phone

cConfigure DNS for <DHCPDomain> (contoso.com is used in the example)

Add A records for:

—yourPoolName.contoso.com pointed to the IP address of the pool running Device Update service

—ucupdates-r2.contoso.com pointed to the IP address of the pool running Device Update service. If you currently have a ucupdates.<DHCPDomain> A record, it can be deleted if all your Polycom CX700 phones are release 1.0.199.123 or later.

Add SRV records for

—No SRV records required

If upgrading Polycom CX700 phones remotely, refer to the table in Step 1.2 -

Configure DNS on page 2-24for external DNS requirements.

dConfigure Certificates

—If using a W2K8 / W2K3 Enterprise CA, the RootCA certificate chain should already be published but you can confirm that using the steps in Enabling Automatic Certificate Enrollment on page 3-45.

—If using a W2K8 / W2K3 Standard CA, use certutil -f to upload certificate chain and then confirm that it was successfully published it is present using the steps in Enabling Automatic Certificate Enrollment on page 3-45. Or alternatively, you can enable Auto Enrollment.

2.Configure Microsoft Office Communications Server (OCS) On the pool running the Device Update service:

—Modify the Client Version filter to allow “OCPhone” devices equal to or greater than (=>) release 1.0.199.* .

If you get the error "Cannot sign in. You do not have the necessary permissions. Contact your system administrator." when trying to authenticate it is probably related to the Client Version filter not being set properly.

—Modify Device Update Service External URLs (required even if upgrading Polycom CX700 phones internally).

3.Upgrade Polycom CX700 phone from release 1.0.199.123 to 1.0.522.101

—Download the latest build 522 ucupdates.exe file http://www.microsoft.com/downloads/details.aspx?FamilyID=eeb 1b339-df7e-486f-a47a-23d7ed8be6fd&DisplayLang=en, expand the CAB file, upload and approve it using Device Updater.

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Contents Deployment Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Deployment Guide for the Polycom CX700 IP Phone Contents Deployment Guide for the Polycom CX700 IP Phone Page Dhcp and the Polycom CX700 IP Phone Dhcp Search OptionsDNS and the Polycom CX700 IP Phone Polycom CX700 Phone QueryingExchange Server 2007 Autodiscover Service Polycom CX700 Phone Querying of Exchange Server NTP and the Polycom CX700 IP PhoneNTP Time Provider Server Security Framework Overview Root CA Certificate for the Polycom CX700 Phone Polycom CX700 Phone Certificates Trusted Authorities Cache Vendor Certificate Name Expiry Date Key Length Polycom CX700 Phone on Introduction Assumptions and TerminologyPage Deployment Guide for the Polycom CX700 IP Phone Background \Pool01Data\ClientUpdateStore\DeviceUpdates Page Action Examples / Comments Contoso.com\userAlias instead of just Contoso\userAlias Spnego Polycom CX700 Phone Upgrade Steps Summary Deployment Guide for the Polycom CX700 IP Phone Polycom CX700 Phone Upgrade Steps Details Set Environmental DependenciesConfigure Dhcp DNS Configure Certificates Upload certificate chain Use the Automated Method Page Verify Internal and External Download URLs ?xml version=1.0 ? Response Upgrade Polycom CX700 Phones from 1.0.199.123 to Cab File Deployment Guide for the Polycom CX700 IP Phone Upgrade Polycom CX700 Phones from 1.0.522.101 to Phone will reset and go to the calibration screen Page Deployment Guide for the Polycom CX700 IP Phone Troubleshooting the Polycom CX700 Phone Logs Used for Troubleshooting When to Use Dhcp Option Internal ExternalDeployment Guide Polycom CX700 Configuring Windows Server as an NTP Time Source Net stop w32time && net start w32time Enabling Automatic Certificate Enrollment For Windows Select CN=Configuration,DC=yourDomain,DC=com Deployment Guide Polycom CX700 Confirming the Current Software Version Deployment Guide Polycom CX700
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