Polycom 1725-31424-001 manual Use the Automated Method

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Deployment Guide for the Polycom CX700 IP Phone

Modify Device Update Service External URLs (required even if upgrading OCPE devices internally)

There are two URLs used by external Polycom CX700 phones for downloading updates; the DownloadURL and StoreURL. If there are Polycom CX700 phones that need to upgrade remotely, then use either the Automatic or Manual method to configure the DownloadURL / StoreURL values using WMI.

In some cases, the URLs already contain the correct values and may not need modification. You can confirm this by running steps 1 - 5 only of the Manual approach described below.

Use the Automated Method:

1.Create a VBS file, ConfigureExternalDownloadURLs, that you can use to modify the client version filter and automate the creation of the DownloadURL and StoreURL WMI entries.

2.From a command prompt on a front end server in the pool running the Device Update service, run cscript ConfigureExternalDownloadURLs.vbs

3.The script will populate the DownloadURL / StoreURL values with the FQDN of the reverse proxy server that is publishing the URLs from which remote Polycom CX700 phones will download updated image files from (e.g. ocsrp.fabrikam.com) and update the client version filter.

4.If you plan to upgrade external Polycom CX700 phones, open a browser from outside the corporate firewall, connect to https://ReverseProxyFQDN/RequestHandler/ucdevice.upx and download cpe.nbt to confirm that remote OCPE devices will be able to download firmware updates.

Use the Manual Method:

1.Click Start, click Run, and then type wbemtest to open Window Management Instrumentation Tester.

2.Click Connect. For Name space, type root\cimv2, and then click Connect. This enables all the buttons on the wbemtest user interface.

3.Click Query, and type the following query:

select * from MSFT_SIPUpdatesServerSetting where backend='$poolbackend$'

where $poolbackend$ is the backend database of the pool in instance\database format.

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Contents Deployment Guide for the Polycom CX700 IP Phone Trademark Information About This Guide Deployment Guide for the Polycom CX700 IP Phone Contents Deployment Guide for the Polycom CX700 IP Phone Page Dhcp and the Polycom CX700 IP Phone Dhcp Search OptionsDNS and the Polycom CX700 IP Phone Polycom CX700 Phone QueryingExchange Server 2007 Autodiscover Service Polycom CX700 Phone Querying of Exchange Server NTP and the Polycom CX700 IP PhoneNTP Time Provider Server Security Framework Overview Root CA Certificate for the Polycom CX700 Phone Polycom CX700 Phone Certificates Trusted Authorities Cache Vendor Certificate Name Expiry Date Key Length Polycom CX700 Phone on Introduction Assumptions and TerminologyPage Deployment Guide for the Polycom CX700 IP Phone Background \Pool01Data\ClientUpdateStore\DeviceUpdates Page Action Examples / Comments Contoso.com\userAlias instead of just Contoso\userAlias Spnego Polycom CX700 Phone Upgrade Steps Summary Deployment Guide for the Polycom CX700 IP Phone Polycom CX700 Phone Upgrade Steps Details Set Environmental DependenciesConfigure Dhcp DNS Configure Certificates Upload certificate chain Use the Automated Method Page Verify Internal and External Download URLs ?xml version=1.0 ? Response Upgrade Polycom CX700 Phones from 1.0.199.123 to Cab File Deployment Guide for the Polycom CX700 IP Phone Upgrade Polycom CX700 Phones from 1.0.522.101 to Phone will reset and go to the calibration screen Page Deployment Guide for the Polycom CX700 IP Phone Troubleshooting the Polycom CX700 Phone Logs Used for Troubleshooting When to Use Dhcp Option Internal ExternalDeployment Guide Polycom CX700 Configuring Windows Server as an NTP Time Source Net stop w32time && net start w32time Enabling Automatic Certificate Enrollment For Windows Select CN=Configuration,DC=yourDomain,DC=com Deployment Guide Polycom CX700 Confirming the Current Software Version Deployment Guide Polycom CX700
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