Polycom Soundpoint IP 550 manual Icon Description

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User Guide SoundPoint IP 550 Phone

Icons associated with the line keys appear on the graphic display and represent:

Icon	Description

	Registered line (solid)

	Registered shared line

	Unregistered line (outline)

	Voice mail/Text messages

	Speed dial

	Ringing

	Call in progress with HD Voice

	Call in progress

	Call Forward

	Held/On Hold Line

	Do Not Disturb

	Conference

	Presence/Busy Lamp Field (BLF)

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Contents User Guide for the Polycom SoundPoint IP 550 Phone Page About This Guide Changes to This GuideUser Guide SoundPoint IP 550 Phone Contents User Guide SoundPoint IP 550 Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone User Guide SoundPoint IP 550 Phone Viii Getting Started with Your SoundPoint IP 550 Desktop Phone Parts List Connecting Network and Power Source Assembling Your SoundPoint IP 550 Desktop PhonePower over Ethernet AC PowerTo connect the AC power To connect the handset and optional headset Connecting the Handset and Optional HeadsetTo connect the PoE Attaching the Base To attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 550 Desktop Phone Registering Your SoundPoint IP 550 Desktop PhoneFeatures of your SoundPoint IP 550 phone are DescriptionGetting Started with Your SoundPoint IP 550 Desktop Phone Icon Description Using the Navigation Keys Before You Use Your SoundPoint IP 550 Desktop PhoneUser Guide SoundPoint IP 550 Phone Customizing Your SoundPoint IP 550 Desktop Phone Changing the Appearance of Time and Date Configuring Basic SettingsTo configure the time and date formats To adjust the contrast on the phone display Select Settings Basic ContrastChanging the Display Contrast Changing the Backlight IntensityTo modify the backlight intensity Select Backlight Idle IntensityEnabling the Headset Memory Mode To enable Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory Select Maximum IntensityTo activate Headset Memory Mode Selecting the Correct Headset for Electronic Hookswitch To select a headset that supports electronic hookswitchSelecting the Ring Type To change the incoming ring typeTo change the language Select Settings Basic Preferences LanguageChanging the Language To change the graphic display background Select Settings Basic Preferences BackgroundChaning the Graphic Display Background Select Background Prioritize Background Adjusting the VolumeMuting the Microphone Managing Call Lists Managing Contacts Adding Contacts Adding Contacts ManuallyTo add a contact to the local contact directory manually Select Contact DirectoryAdding Contacts From Call Lists Adding Contacts From the Corporate Directory Select Corporate DirectoryEditing Contacts To edit a contact in the local directoryDeleting Contacts Placing Calls to ContactsTo delete a contact from the local contact directory To place a call to a contact in the local contact directorySearching for Contacts To search for a contact in the local contact directoryTo search for a contact in the corporate directory To set a distinctive ring type for a contact Managing Incoming CallsDistinguishing Calls To divert incoming calls from a particular contact Rejecting CallsDiverting Calls System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared Lines Your SoundPoint IP 550 supports shared linesPage Placing Calls To place a call using the handset To place a call using Hands-Free Speakerphone modeTo place a call using the headset Answering CallsAnswering When Not in Another Call To answer a call using the handsetTo answer a call using the Hands-Free Speakerphone Duration and destinationTo answer a call using the headset Answering When in Another CallTo end a call Ending CallsTo answer an incoming call on a shared line To redial the last call placed from your phone Redialing NumbersPlacing Calls on Hold Hosting Conference Calls Multiple Calls on HoldSetting Up Conference Calls To set up a conference callConference similar to this one will now exist Managing Conference Calls To manage a conference callSystem administrator To add a party to a conference call using the Join soft key Adding Parties to Conference CallsPress the New Call soft key Transferring Calls Joining ConferencesSplitting Conference Calls Ending Conference CallsPerforming a Consulative Transfer To transfer a callPerforming a Blind Transfer To perform a blind transferTo forward all incoming calls to another party Forwarding CallsStatic Forwarding URL or IP address, refer to Placing Calls on To disable call forwarding Enabling Do Not DisturbDynamic Forwarding To forward an incoming call to another partyTo enable Do Not Disturb To disable Do Not DisturbAssigning Speed Dial Keys Multiple Lines and Do Not DisturbAssigning New Speed Dial Keys To add or edit a speed dial index for an existing contactTo assign a new speed dial key Press and hold an unassignedUsing Voice Mail To listen to voice messagesUser Guide SoundPoint IP 550 Phone Using Multiple Call Appearances User Guide SoundPoint IP 550 Phone To read text messages Using Text MessagingSelect Features Messages Instant Messages To send a text message Do one of the following Press . Select Instant MessagesUsing Buddy Lists Presence SettingsTo view and change your presence settings Select Features Presence My StatusTo block or unblock a contact from your buddy list Managing BuddiesTo add or delete a contact from your buddy list Select Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListIntegrating With Microsoft Live Communications Server To add a contact to your buddy listRestarting Your Phone To restart the phoneTroubleshooting Your SoundPoint IP 550 Desktop Phone Controls Power and StartupSymptom Problem Corrective Action Then select Status Network Access to Screens and SystemsLines Line Information. From Settings Basic Preferences Headset Echo CancellationAudio CallingPreferences Audible Ringer Menu Basic SettingsSettings Basic Ring Type Displays Contrast onTesting Phone Hardware Productivity SuiteTo test your phone hardware Status LicensesUser Guide SoundPoint IP 550 Phone Service Agreements Governing LawExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance CE and Vcci Mark Russian Compliance SoundPoint IPUse of Voice Compression through the Pstn Echo cancellationUse of IP Networks through the Pstn Use of IP Networks through the Pstn Symbols IndexUser Guide SoundPoint IP 550 Phone Index User Guide SoundPoint IP 550 Phone Index