Polycom Soundpoint IP 550 manual Redialing Numbers, Placing Calls on Hold

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User Guide SoundPoint IP 550 Phone

Redialing Numbers

To redial the last call placed from your phone:

>>Press .

A call to your most recently dialed number is attempted.

To redial an older previously placed call, refer to Managing Call Lists on page 5-12.

Placing Calls on Hold

During a call, press

 

or the Hold soft key. The hold icon will display on

 

 

the line key label.

 

 

 

Press

 

again or the Resume soft key to retrieve the call. The registered

 

 

 

 

 

line icon appears as the line indicator.

Note

 

The Hold feature typically generates music or a beeping tone. Therefore, avoid

 

putting a conference call on hold. Use the mute button instead.

 

 

 

 

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Contents User Guide for the Polycom SoundPoint IP 550 Phone Page About This Guide Changes to This GuideUser Guide SoundPoint IP 550 Phone Contents User Guide SoundPoint IP 550 Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone User Guide SoundPoint IP 550 Phone Viii Getting Started with Your SoundPoint IP 550 Desktop Phone Parts List Connecting Network and Power Source Assembling Your SoundPoint IP 550 Desktop PhoneAC Power To connect the AC powerPower over Ethernet Connecting the Handset and Optional Headset To connect the PoETo connect the handset and optional headset Attaching the Base To attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 550 Desktop Phone Registering Your SoundPoint IP 550 Desktop PhoneFeatures of your SoundPoint IP 550 phone are DescriptionGetting Started with Your SoundPoint IP 550 Desktop Phone Icon Description Using the Navigation Keys Before You Use Your SoundPoint IP 550 Desktop PhoneUser Guide SoundPoint IP 550 Phone Customizing Your SoundPoint IP 550 Desktop Phone Configuring Basic Settings To configure the time and date formatsChanging the Appearance of Time and Date Changing the Display Contrast To adjust the contrast on the phone displaySelect Settings Basic Contrast Changing the Backlight IntensityTo modify the backlight intensity Select Backlight Idle IntensitySelect Settings Basic Preferences Headset Headset Memory Enabling the Headset Memory ModeTo enable Headset Memory Mode Select Maximum IntensityTo activate Headset Memory Mode Selecting the Ring Type Selecting the Correct Headset for Electronic HookswitchTo select a headset that supports electronic hookswitch To change the incoming ring typeSelect Settings Basic Preferences Language Changing the LanguageTo change the language Select Settings Basic Preferences Background Chaning the Graphic Display BackgroundTo change the graphic display background Adjusting the Volume Muting the MicrophoneSelect Background Prioritize Background Managing Call Lists Managing Contacts To add a contact to the local contact directory manually Adding ContactsAdding Contacts Manually Select Contact DirectoryAdding Contacts From Call Lists Adding Contacts From the Corporate Directory Select Corporate DirectoryEditing Contacts To edit a contact in the local directoryTo delete a contact from the local contact directory Deleting ContactsPlacing Calls to Contacts To place a call to a contact in the local contact directorySearching for Contacts To search for a contact in the local contact directoryTo search for a contact in the corporate directory Managing Incoming Calls Distinguishing CallsTo set a distinctive ring type for a contact Rejecting Calls Diverting CallsTo divert incoming calls from a particular contact System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared Lines Your SoundPoint IP 550 supports shared linesPage Placing Calls To place a call using the handset To place a call using Hands-Free Speakerphone modeTo place a call using the headset Answering CallsTo answer a call using the Hands-Free Speakerphone Answering When Not in Another CallTo answer a call using the handset Duration and destinationTo answer a call using the headset Answering When in Another CallEnding Calls To answer an incoming call on a shared lineTo end a call Redialing Numbers Placing Calls on HoldTo redial the last call placed from your phone Hosting Conference Calls Multiple Calls on HoldSetting Up Conference Calls To set up a conference callConference similar to this one will now exist Managing Conference Calls To manage a conference callSystem administrator To add a party to a conference call using the Join soft key Adding Parties to Conference CallsPress the New Call soft key Splitting Conference Calls Transferring CallsJoining Conferences Ending Conference CallsPerforming a Consulative Transfer To transfer a callPerforming a Blind Transfer To perform a blind transferForwarding Calls Static ForwardingTo forward all incoming calls to another party URL or IP address, refer to Placing Calls on Dynamic Forwarding To disable call forwardingEnabling Do Not Disturb To forward an incoming call to another partyAssigning Speed Dial Keys To enable Do Not DisturbTo disable Do Not Disturb Multiple Lines and Do Not DisturbAssigning New Speed Dial Keys To add or edit a speed dial index for an existing contactTo assign a new speed dial key Press and hold an unassignedUsing Voice Mail To listen to voice messagesUser Guide SoundPoint IP 550 Phone Using Multiple Call Appearances User Guide SoundPoint IP 550 Phone Using Text Messaging Select Features Messages Instant MessagesTo read text messages To send a text message Do one of the following Press . Select Instant MessagesTo view and change your presence settings Using Buddy ListsPresence Settings Select Features Presence My StatusManaging Buddies To add or delete a contact from your buddy listTo block or unblock a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Buddy Status Privacy List To add a contact to your buddy listRestarting Your Phone To restart the phoneTroubleshooting Your SoundPoint IP 550 Desktop Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems Lines Line Information. FromThen select Status Network Audio Settings Basic PreferencesHeadset Echo Cancellation CallingMenu Basic Settings Settings Basic Ring TypePreferences Audible Ringer Displays Contrast onTo test your phone hardware Testing Phone HardwareProductivity Suite Status LicensesUser Guide SoundPoint IP 550 Phone Service Agreements Governing LawPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE and Vcci Mark Russian Compliance SoundPoint IPEcho cancellation Use of IP Networks through the PstnUse of Voice Compression through the Pstn Use of IP Networks through the Pstn Symbols IndexUser Guide SoundPoint IP 550 Phone Index User Guide SoundPoint IP 550 Phone Index