Polycom Soundpoint IP 550 manual Use of IP Networks through the Pstn

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User Guide SoundPoint IP 550 Phone

Safety and Compliance (continued)

New Zealand Telepermit

Polycom SoundPoint IP 321, 331, 325 and 335 VoIP Telephones PTC 220/08/063

PTC General Warning

1.The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.

The Use of IP Networks through the PSTN

2.Internet Protocol (IP) by its nature introduces delay into speech signals as each data packet is formulated and addressed. Telecom Access Standards recommends that suppliers, designers and installers using this technology for calls to or from the PSTN refer to ITU E Model requirements in the design of their networks. The overall aim is to minimise delay, distortion and other transmission impairments, particularly for those calls involving cellular and international networks, which already suffer extensive delay.

The Use of Voice Compression through the PSTN

3.Because of the extensive delay already experienced when calling cellular and international networks, some of which is already caused by their use of voice compression technologies. Telecom Access Standards will only approve G711 voice technology for use on the PSTN. G711 is an ‘Instantaneous Speech encoding Technique’ whereas G729 and all its variants are considered ‘Near Instantaneous’ introducing additional delay into the speech signal.

Echo Cancellation

4.Echo cancellers are not normally required in the Telecom PSTN because geographic delays are acceptable where CPE return loss is maintained within Telepermit limits. However, those private networks making use of Voice over IP technology are required to provide echo cancellation for all voice calls. The combined effect of audio / VoIP conversion delay and IP routing delay can cause the echo cancellation time of 64 mS to be required.

Modification of this Polycom Soundpoint IP 321, 331, 325 and 335 VoIP Telephones for the New Zealand Network

5.All samples of Polycom Soundpoint IP 321, 331, 325 and 335 VoIP Telephones connected to the Telecom network shall be modified as described in KTL Test Report Nos. 8A1680ANZ3 and 9A2296ANZ1. The modified software enables the telephones to comply with the maximum delay requirement given in PTC220 paragraph 8.3.5. Failure to do so will cause the cancellation of this Telepermit.

Regulatory Notices - 6

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Contents User Guide for the Polycom SoundPoint IP 550 Phone Page About This Guide Changes to This GuideUser Guide SoundPoint IP 550 Phone Contents User Guide SoundPoint IP 550 Phone Troubleshooting Your SoundPoint IP 550 Desktop Phone User Guide SoundPoint IP 550 Phone Viii Getting Started with Your SoundPoint IP 550 Desktop Phone Parts List Connecting Network and Power Source Assembling Your SoundPoint IP 550 Desktop PhoneTo connect the AC power AC PowerPower over Ethernet To connect the PoE Connecting the Handset and Optional HeadsetTo connect the handset and optional headset Attaching the Base To attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 550 Desktop Phone Registering Your SoundPoint IP 550 Desktop PhoneFeatures of your SoundPoint IP 550 phone are DescriptionGetting Started with Your SoundPoint IP 550 Desktop Phone Icon Description Using the Navigation Keys Before You Use Your SoundPoint IP 550 Desktop PhoneUser Guide SoundPoint IP 550 Phone Customizing Your SoundPoint IP 550 Desktop Phone To configure the time and date formats Configuring Basic SettingsChanging the Appearance of Time and Date Changing the Display Contrast To adjust the contrast on the phone displaySelect Settings Basic Contrast Changing the Backlight IntensityTo modify the backlight intensity Select Backlight Idle IntensitySelect Settings Basic Preferences Headset Headset Memory Enabling the Headset Memory ModeTo enable Headset Memory Mode Select Maximum IntensityTo activate Headset Memory Mode Selecting the Ring Type Selecting the Correct Headset for Electronic HookswitchTo select a headset that supports electronic hookswitch To change the incoming ring typeChanging the Language Select Settings Basic Preferences LanguageTo change the language Chaning the Graphic Display Background Select Settings Basic Preferences BackgroundTo change the graphic display background Muting the Microphone Adjusting the VolumeSelect Background Prioritize Background Managing Call Lists Managing Contacts To add a contact to the local contact directory manually Adding ContactsAdding Contacts Manually Select Contact DirectoryAdding Contacts From Call Lists Adding Contacts From the Corporate Directory Select Corporate DirectoryEditing Contacts To edit a contact in the local directoryTo delete a contact from the local contact directory Deleting ContactsPlacing Calls to Contacts To place a call to a contact in the local contact directorySearching for Contacts To search for a contact in the local contact directoryTo search for a contact in the corporate directory Distinguishing Calls Managing Incoming CallsTo set a distinctive ring type for a contact Diverting Calls Rejecting CallsTo divert incoming calls from a particular contact System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared Lines Your SoundPoint IP 550 supports shared linesPage Placing Calls To place a call using the handset To place a call using Hands-Free Speakerphone modeTo place a call using the headset Answering CallsTo answer a call using the Hands-Free Speakerphone Answering When Not in Another CallTo answer a call using the handset Duration and destinationTo answer a call using the headset Answering When in Another CallTo answer an incoming call on a shared line Ending CallsTo end a call Placing Calls on Hold Redialing NumbersTo redial the last call placed from your phone Hosting Conference Calls Multiple Calls on HoldSetting Up Conference Calls To set up a conference callConference similar to this one will now exist Managing Conference Calls To manage a conference callSystem administrator To add a party to a conference call using the Join soft key Adding Parties to Conference CallsPress the New Call soft key Splitting Conference Calls Transferring CallsJoining Conferences Ending Conference CallsPerforming a Consulative Transfer To transfer a callPerforming a Blind Transfer To perform a blind transferStatic Forwarding Forwarding CallsTo forward all incoming calls to another party URL or IP address, refer to Placing Calls on Dynamic Forwarding To disable call forwardingEnabling Do Not Disturb To forward an incoming call to another partyAssigning Speed Dial Keys To enable Do Not DisturbTo disable Do Not Disturb Multiple Lines and Do Not DisturbAssigning New Speed Dial Keys To add or edit a speed dial index for an existing contactTo assign a new speed dial key Press and hold an unassignedUsing Voice Mail To listen to voice messagesUser Guide SoundPoint IP 550 Phone Using Multiple Call Appearances User Guide SoundPoint IP 550 Phone Select Features Messages Instant Messages Using Text MessagingTo read text messages To send a text message Do one of the following Press . Select Instant MessagesTo view and change your presence settings Using Buddy ListsPresence Settings Select Features Presence My StatusTo add or delete a contact from your buddy list Managing BuddiesTo block or unblock a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Buddy Status Privacy List To add a contact to your buddy listRestarting Your Phone To restart the phoneTroubleshooting Your SoundPoint IP 550 Desktop Phone Symptom Problem Corrective Action Power and StartupControls Lines Line Information. From Access to Screens and SystemsThen select Status Network Audio Settings Basic PreferencesHeadset Echo Cancellation CallingSettings Basic Ring Type Menu Basic SettingsPreferences Audible Ringer Displays Contrast onTo test your phone hardware Testing Phone HardwareProductivity Suite Status LicensesUser Guide SoundPoint IP 550 Phone Service Agreements Governing LawWarranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE and Vcci Mark Russian Compliance SoundPoint IPUse of IP Networks through the Pstn Echo cancellationUse of Voice Compression through the Pstn Use of IP Networks through the Pstn Symbols IndexUser Guide SoundPoint IP 550 Phone Index User Guide SoundPoint IP 550 Phone Index
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