Polycom IP 33x, IP 32x manual Press To place the original call on hold

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User Guide for the SoundPoint IP 32x/33x Desktop Phone

To answer a call using the headset:
¾ Press	to answer the call through an optionally connected headset.
If Headset Memory Mode is activated, press		or the Answer
soft key.
Answering When in Another Call
You are busy on an active call and a second incoming call arrives on the same
phone number.
• If your phone is configured for a single Line Key per line:
— The second call may cause a call waiting tone to be played and you see
the second call appearance. The call waiting prompt identifying the
incoming caller appears for 10 seconds only. You can ignore, answer,
or reject the call. (The Reject soft key on private lines only.)
— After this point the active call is in focus and the user must scroll to the
incoming call appearance to Answer
• If your phone is configured for multiple Line Keys per line:
— The second call will cause a call waiting tone to be played, the second
Line Key indicator to fast flash green, and an incoming call icon
appears. The call waiting prompt identifying the incoming caller
appears for 10 seconds only. You can ignore, answer, or reject the call.
(The Reject soft key on private lines only.)
• If your phone is configured for shared lines:
— The second call will cause a call waiting tone to be played, the second
Line Key indicator to fast flash green, and an incoming call icon
appears on the second Line Key. The call waiting prompt identifying
the incoming caller appears for 10 seconds only.

Note	Pressing the Ignore soft key will stop the ringing for that call.

	To answer an incoming call on a line configured for a single Line Key:
Note
	Use this procedure after the call prompt disappears. The call waiting prompt
	interrupts the active call for 10 seconds, where the incoming call can be
	immediately dealt with.

	1. Press		to place the original call on hold.

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Contents User Guide for the Polycom SoundPoint IP 32x/33x Phone Trademark Information About This Guide Changes to this GuideUser Guide for the SoundPoint IP 32x/33x Desktop Phone Contents Troubleshooting Your SoundPoint IP 32x/33x Phone PhoneAudio -8 Testing Phone Hardware User Guide for the SoundPoint IP 32x/33x Desktop Phone Viii Getting Started with Your SoundPoint IP 32x/33x Phone Parts List Assembling Your SoundPoint IP 32x/33x Phone Connecting Network and Power Source IP 32x phones do notConnecting the Handset and Optional Headset Attaching the Base Place all cords in the recessed area below the modular jacks Registering the Phone Features of Your SoundPoint IP 32x/33x Phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Hookswitch Before You Use Your SoundPoint IP 32x/33x PhonePress Or hold Down to scroll through Lists Entry modes User Guide for the SoundPoint IP 32x/33x Desktop Phone Customizing Your SoundPoint IP 32x/33x Phone Configuring Basic Settings Appearance of Time and DateHeadset Memory Mode Select Settings Basic ContrastSelect Settings Basic Preferences Headset Headset Memory Display ContrastHeadset Hookswitch Select Settings Basic Ring Type Select Settings Basic Preferences LanguageRing Type Language SupportSelect Settings Basic Preferences Directory search Directory SearchAdjusting the Volume Managing Call ListsMuting the Microphone Managing Contacts Adding Contacts User Guide for the SoundPoint IP 32x/33x Desktop Phone Adding Contacts From Call Lists Editing Contacts Refer to Searching For a Contact onCustomizing Your SoundPoint IP 32x/33x Phone Deleting Contacts Placing a Call to a ContactSearching For a Contact Select Corporate DirectoryManaging Incoming Calls Distinguishing Calls Rejecting CallsDiverting Calls System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared LinesUsing the Basic Features of Your SoundPoint IP 32x/33x Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Redialing Placing a Call on HoldSetting Up Conferences Call the first partyTransferring Calls To transfer a call onDuring a call, press Trans soft key Administrator Forwarding CallsTo disable call forwarding Enabling Do Not Disturb Assigning Speed Dial IndexesFeatures Speed Dial Using Voice Mail More voice messages are waiting at the message center User Guide for the SoundPoint IP 32x/33x Desktop Phone SIP-B Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUser Guide for the SoundPoint IP 32x/33x Desktop Phone Using Buddy Lists Select Features Presence My StatusPresence Managing BuddiesTo add or delete a contact from your buddy list Select Features Presence Buddy Status Select Features Presence Privacy ListIntegrating With Microsoft Live Communications Server Restarting Your Phone To restart the phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Troubleshooting Your SoundPoint IP 32x/33x Phone Power and Startup Symptom Problem Corrective ActionControls Then select Status NetworkAccess to Screens and Systems Lines Line Information. FromCalling Check status of Handset, Headset if Displays Contrast onTesting Phone Hardware AudioRegulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Symbols NumericsUser Guide for the SoundPoint IP 330/320 Desktop Phone Index User Guide for the SoundPoint IP 330/320 Desktop Phone Index End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office