Polycom IP 33x, IP 32x manual Redialing, Placing a Call on Hold

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User Guide for the SoundPoint IP 32x/33x Desktop Phone

Redialing

To redial any call placed from your phone:

¾Refer to Placing a Call on page 3-2.

Placing a Call on Hold

During a call, press

. This will be indicated on the graphic display by the

hold icon as the line indicator.

Press again or the Resume soft key to resume the call. The active audio

icon (one of , , or ) appears as the line indicator.

When a call has been on hold for an extended period of time, both visual and audible alerts appear. Contact your system administrator to determine if this feature is enabled/disabled, what the time period is, and what sound effects are available. When active on a call, the sound effects are played at a volume that is typically lower than the normal ringer volume.

Note	As using the Hold feature typically generates music or a beeping tone, avoid putting
	a conference call on hold.

Multiple Calls on Hold

If multiple calls are on hold, use and to switch between the calls, then press the Resume soft key to retrieve the desired call.

If two or more calls are on hold, an indication appears on the graphic display, for example “3/4”, indicating that this is the third call out of four calls.

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Contents User Guide for the Polycom SoundPoint IP 32x/33x Phone Trademark Information About This Guide Changes to this GuideUser Guide for the SoundPoint IP 32x/33x Desktop Phone Contents Troubleshooting Your SoundPoint IP 32x/33x Phone PhoneAudio -8 Testing Phone Hardware User Guide for the SoundPoint IP 32x/33x Desktop Phone Viii Getting Started with Your SoundPoint IP 32x/33x Phone Parts List Assembling Your SoundPoint IP 32x/33x Phone Connecting Network and Power Source IP 32x phones do notConnecting the Handset and Optional Headset Attaching the Base Place all cords in the recessed area below the modular jacks Registering the Phone Features of Your SoundPoint IP 32x/33x Phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Hookswitch Before You Use Your SoundPoint IP 32x/33x PhonePress Or hold Down to scroll through Lists Entry modes User Guide for the SoundPoint IP 32x/33x Desktop Phone Customizing Your SoundPoint IP 32x/33x Phone Configuring Basic Settings Appearance of Time and DateSelect Settings Basic Preferences Headset Headset Memory Headset Memory ModeSelect Settings Basic Contrast Display ContrastHeadset Hookswitch Ring Type Select Settings Basic Ring TypeSelect Settings Basic Preferences Language Language SupportSelect Settings Basic Preferences Directory search Directory SearchMuting the Microphone Adjusting the VolumeManaging Call Lists Managing Contacts Adding Contacts User Guide for the SoundPoint IP 32x/33x Desktop Phone Adding Contacts From Call Lists Editing Contacts Refer to Searching For a Contact onCustomizing Your SoundPoint IP 32x/33x Phone Deleting Contacts Placing a Call to a ContactSearching For a Contact Select Corporate DirectoryManaging Incoming Calls Distinguishing Calls Rejecting CallsDiverting Calls System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared LinesUsing the Basic Features of Your SoundPoint IP 32x/33x Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Redialing Placing a Call on HoldSetting Up Conferences Call the first partyTransferring Calls To transfer a call onDuring a call, press Trans soft key Administrator Forwarding CallsTo disable call forwarding Enabling Do Not Disturb Assigning Speed Dial IndexesFeatures Speed Dial Using Voice Mail More voice messages are waiting at the message center User Guide for the SoundPoint IP 32x/33x Desktop Phone SIP-B Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUser Guide for the SoundPoint IP 32x/33x Desktop Phone Presence Using Buddy ListsSelect Features Presence My Status Managing BuddiesTo add or delete a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Privacy List Restarting Your Phone To restart the phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Troubleshooting Your SoundPoint IP 32x/33x Phone Power and Startup Symptom Problem Corrective ActionControls Then select Status NetworkAccess to Screens and Systems Lines Line Information. FromCalling Check status of Handset, Headset if Displays Contrast onTesting Phone Hardware AudioRegulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Symbols NumericsUser Guide for the SoundPoint IP 330/320 Desktop Phone Index User Guide for the SoundPoint IP 330/320 Desktop Phone Index End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office