Polycom IP 32x, IP 33x manual During a call, press Trans soft key

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Using the Basic Features of Your SoundPoint IP 32x/33x Phone

	To transfer a call:
	1. During a call, press Trans soft key.
	The active call is placed on hold.
	2. Enter the number to which you want to transfer the call.
	A normal (or consultative) transfer is assumed.
Note
Note	Access to the local contact directory, corporate directory, or received callers list at
	this point will be added in a future release. For more information, contact your
	system administrator.

	3. As soon as the ring-back sound is heard or after the party answers, press
	Trans soft key to complete the transfer.
	You can talk privately to the party to which you are transferring the call
	before the transfer is completed.
	If you are using a handset, the transfer can be completed by putting the
	handset on the cradle.
	You can cancel the transfer before the call connects by pressing the Cancel
	soft key.

To perform a blind transfer:

1.During a call, press the Trans soft key.

2.Press the Blind soft key.

3.Do one of the following steps:

a Enter the number to which you want to transfer the call.

b Press the Dir soft key to access the local contact directory, use

and to access the contacts, and then press .

cPress the Dir soft key to access the corporate directory, search for the

desired contact, and then press .

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Contents User Guide for the Polycom SoundPoint IP 32x/33x Phone Trademark Information Changes to this Guide About This GuideUser Guide for the SoundPoint IP 32x/33x Desktop Phone Contents Phone Troubleshooting Your SoundPoint IP 32x/33x PhoneAudio -8 Testing Phone Hardware User Guide for the SoundPoint IP 32x/33x Desktop Phone Viii Getting Started with Your SoundPoint IP 32x/33x Phone Parts List Assembling Your SoundPoint IP 32x/33x Phone IP 32x phones do not Connecting Network and Power SourceConnecting the Handset and Optional Headset Attaching the Base Place all cords in the recessed area below the modular jacks Registering the Phone Features of Your SoundPoint IP 32x/33x Phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Before You Use Your SoundPoint IP 32x/33x Phone HookswitchPress Or hold Down to scroll through Lists Entry modes User Guide for the SoundPoint IP 32x/33x Desktop Phone Customizing Your SoundPoint IP 32x/33x Phone Appearance of Time and Date Configuring Basic SettingsSelect Settings Basic Contrast Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory Display ContrastHeadset Hookswitch Select Settings Basic Preferences Language Select Settings Basic Ring TypeRing Type Language SupportDirectory Search Select Settings Basic Preferences Directory searchMuting the Microphone Adjusting the VolumeManaging Call Lists Managing Contacts Adding Contacts User Guide for the SoundPoint IP 32x/33x Desktop Phone Adding Contacts From Call Lists Refer to Searching For a Contact on Editing ContactsCustomizing Your SoundPoint IP 32x/33x Phone Placing a Call to a Contact Deleting ContactsSelect Corporate Directory Searching For a ContactManaging Incoming Calls Rejecting Calls Distinguishing CallsDiverting Calls Supporting Multiple Lines System CustomizationsSupporting Shared Lines Supporting Multiple Line Keys Per LineUsing the Basic Features of Your SoundPoint IP 32x/33x Phone Placing a Call To place a call using the handset Answering a Call Duration and destination Press To place the original call on hold Ending a Call Placing a Call on Hold RedialingCall the first party Setting Up ConferencesTo transfer a call on Transferring CallsDuring a call, press Trans soft key Forwarding Calls AdministratorTo disable call forwarding Assigning Speed Dial Indexes Enabling Do Not DisturbFeatures Speed Dial Using Voice Mail More voice messages are waiting at the message center User Guide for the SoundPoint IP 32x/33x Desktop Phone SIP-B Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUser Guide for the SoundPoint IP 32x/33x Desktop Phone Select Features Presence My Status Using Buddy ListsPresence Managing BuddiesTo add or delete a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Privacy List Restarting Your Phone To restart the phone User Guide for the SoundPoint IP 32x/33x Desktop Phone Troubleshooting Your SoundPoint IP 32x/33x Phone Symptom Problem Corrective Action Power and StartupThen select Status Network ControlsLines Line Information. From Access to Screens and SystemsCalling Check status of Handset, Headset if Contrast on DisplaysAudio Testing Phone HardwareRegulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark Safety and Compliance Russian Compliance Numerics SymbolsUser Guide for the SoundPoint IP 330/320 Desktop Phone Index User Guide for the SoundPoint IP 330/320 Desktop Phone Index End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office