Polycom IP 33x, IP 32x manual Transferring Calls, To transfer a call on

User Guide for the SoundPoint IP 32x/33x Desktop Phone

To set up a conference call using the Join soft key:

¾When you are in an active call:

aIf you have one call on hold (on the same line or other line), use to go to the call on hold, then press the Join soft key.

A conference is created with the active call, the call on hold and yourself.

bIf you have more than one call on hold, use and to switch to the desired call on hold, press the Join soft key.

A conference is created with active call, the call on hold and yourself.

To end a conference call:

¾Press the EndCall soft key or hang up.

The other parties will continue to be connected.

Transferring Calls

A call can be transferred in one of three ways:

•Consultative transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.

—To transfer a call: on page 3-11.

•Blind transfer—The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

—To perform a blind transfer: on page 3-11.

•Attended transfer—The parties are automatically connected to each other after you exit the conference.

—Set up a conference call and then end your participation. For more information, refer to Setting Up Conferences on page 3-9.

3 - 10