Transferring a Call without Consultation

Transferring a Call without Consultation

Also known as a Blind Transfer; you can transfer a call without speaking to the person who is to receive the transferred call.

1.Ask the caller to stay on the line while you transfer the call

2.Press the Transfer key

3.Press the Blind softkey

4.Dial the number of the party to whom you want to transfer the call, press the Send softkey, and hang up the phone. The call is automatically transferred.

Note: To cancel the transfer and return to the caller, press the Cancel softkey.

Transferring a Call with Consultation

You can speak with the party to whom you want to transfer the call before transferring the call.

1.Ask the caller to stay on the line while you transfer the call

2.Press the Transfer key or the Transfr softkey. The caller is placed on hold

3.Dial the number of the party to whom you want to transfer the call

4.When the third party answers, the caller remains on hold so you can talk privately with the third party

5.To transfer the call, press the Transfer key or the Transfr softkey, and then hang up the phone.

Note: To cancel the transfer and return to the caller, press the Cancel softkey.

Conference Calls

Create a Three-Way Conference Call

You can set up a conference call between you and two other persons.

1.Place a call or answer an incoming call

2.Ask the first caller to stay on the line

3.Press the Conference key or the Confrnc softkey. Any active calls will be placed on

PennNet Phone: Polycom 650 Quick Guide

hold and the message “Conference with” will appear at the top of the display

4.Dial the second party, then press the Send softkey

5.After the second party answers, press the Conference key or the Confrnc softkey

6.When finished talking, hang up or press the End Call softkey to disconnect from the call.

If the second party does not answer (e.g., you reach their voice mail, misdial the number, or get a busy signal), press the Cancel softkey to reconnect to the first caller.

Note: When the phone that originated the conference call puts the call on hold, all parties on the call are placed on hold.

Creating a Conference Call Using Join

You can create a conference call at anytime between an active call and a call that is on hold.

1.During an active call, press the More softkey

2.Press the Join softkey. A conference is created with the active call, the call on hold, and yourself

3.Press the EndCall softkey to disconnect from the conference.

Splitting a Three-Way Conference Call

You can split a conference call into two

separate calls on hold, allowing you to speak to one party privately while the other party is on hold, to disconnect from one leg of the conference and continue speaking with the other party, or to dial another party while both conference parties are on hold.

To speak privately with one of the parties in the conference:

1.Press the Split softkey to split the conference into two separate calls on hold

2.Use the navigation arrows to select the party to whom you want to consult with privately, then press the Resume softkey to speak

650 specifications

The Polycom 650 and 550 are advanced conference phones designed to enhance audio communication in business environments. These devices are part of the Polycom SoundStation series and are widely recognized for their superior sound quality and user-friendly interface.

The Polycom SoundStation IP 650 is particularly noted for its support of Voice over IP (VoIP) technology. This means that it can connect to a VoIP network, allowing users to make calls over the internet rather than traditional phone lines. The IP 650 features high-definition audio, or HD Voice, which significantly enhances the clarity of conversations. Equipped with multiple microphones, it can pick up voices from all angles within a conference room, making it suitable for meetings of varying sizes.

One of the standout features of the Polycom 650 is its ability to integrate with various business applications. It supports Microsoft Skype for Business and other collaboration tools, allowing users to connect easily and seamlessly. The device also features an intuitive user interface with backlit display and dedicated buttons for quick access to essential functions, making it easy to dial and manage calls.

On the other hand, the Polycom SoundStation IP 550 is designed for smaller conference rooms but still packs a punch with its feature set. Similar to the 650, it offers high-definition voice quality, ensuring that conversations are crystal clear. The IP 550 is compatible with a variety of SIP-based VoIP platforms, providing flexibility for businesses looking to integrate their communications systems.

Both the Polycom 650 and 550 models come equipped with features such as call management functionalities, support for Bluetooth connectivity, and the ability to connect to mobile devices. This functionality allows participants to join meetings conveniently, whether they are in the conference room or working remotely.

The build quality of both devices is robust, designed to withstand the rigors of daily use in busy office environments. The sleek and professional design fits well into any office decor, reinforcing the branding of businesses that prioritize quality communication.

In summary, the Polycom 650 and 550 conference phones are powerful tools for enhancing business communication. With their advanced audio technologies, compatibility with various platforms, and user-friendly features, these devices are essential for any organization looking to improve its conferencing capabilities. The impressive sound quality, reliability, and ease of use make them ideal choices for businesses of all sizes.