Polycom 650 PPS Web Tool Logging into PPS, Feature List, Getting Help, Restarting/Loss of Power

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Phone Service Features

PPS Web Tool

PPS is a web tool that allows PennNet Phone subscribers and their proxies to manage telephone and voice mail features. Use PPS to turn on or select the PennNet Phone features, see complete feature list below. For more information about features visit http://www.upenn.edu/computing/voice/featu res.html

Logging into PPS

To access PPS, log in at http://pps.voice.isc.upenn.edu/. (PennKey authentication required.) PPS can also be accessed by a link found on the Telecommunication Services home page at

www.upenn.edu/computing/voice/

Feature List

Advance One

Anonymous Call Block

Block Caller ID

Bridged Line Appearance

Call Forward All

Call Forward on Busy

Call Forward on Ring No Answer

Call Waiting

Proxy

Ring Group

Voice Mail Delivery Method

Voice Mail Password

Voice Mail Envelope

Voice Mail Caller ID

Getting Help

For additional help with your Polycom 650 phone or voice mail: go to Penn Voice Services at www.upennn.edu/computiing/voice/ and click the link “Users Guides & FAQs” for answers to Frequently Asked Questions or to down load a user guide. To report repairs or problems with your Polycom phone, contact your department’s voice services support provider.

PennNet Phone: Polycom 650 Quick Guide

Restarting/Loss of Power

When electrical power is lost, the phone will automatically reboot itself to restore system settings. This takes several seconds; the display screen will go blank and then display with the message “Restarting Phone.”

While the phone is rebooting, you cannot receive any phone calls and callers will hear the message “We’re sorry, your call cannot be completed as dialed. Please check the number and dial again.” Additionally, any information stored in the Phone other than the Contact Directory is lost.

Do not arbitrarily unplug or disconnect your phone from the data outlet or from the electrical outlet to cause it to power cycle needlessly.

To perform a soft restart

Rebooting without disconnecting the electrical cord via the Menu button on the handset:

1.Press Menu

2.Press Settings (or 3 on the dial pad)

3.Press Basic (or 1 on the dial pad)

4.Press Restart Phone (or 5 on the dial pad)

5.Press Yes softkey to confirm

Important: If your phone losses electrical power or is restarted, the information in the Call Lists is lost. It is not a good idea to depend on these for retrieving phone numbers. The numbers in your Contact Directory are not affected by the handset restarting.

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Contents Polycom SoundPoint 650 Quick Guide Contents Button Description Icons and Indicator Lights Telephone Icon Indicator LightsEnvelope/Messages Waiting Icon SoftkeysHang Up End a Call Rejecting/Silencing a Ringing CallRedialing Last Outgoing Number Muting a CallAccessing the Call Lists Making a Call from the Call ListClearing Call Lists ContactsAdding Contacts from a Call List Editing ContactsDeleting Contacts Searching the Contact DirectoryCreating a Conference Call Using Join Transferring a Call without ConsultationTransferring a Call with Consultation Conference Calls Create a Three-Way Conference CallUsing Speed Dial Assigning a Speed Dial KeyAdding or Editing Speed Dial Keys Phone Settings Penn Online DirectoryLocal Weather Changing your Handset Ring TypeUsing the 1/A/a soft key Contrast AdjustmentListening to Ring Types Changing the Date and Time FormatFeature List Restarting/Loss of PowerPPS Web Tool Logging into PPS Getting Help
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650 specifications

The Polycom 650 and 550 are advanced conference phones designed to enhance audio communication in business environments. These devices are part of the Polycom SoundStation series and are widely recognized for their superior sound quality and user-friendly interface.

The Polycom SoundStation IP 650 is particularly noted for its support of Voice over IP (VoIP) technology. This means that it can connect to a VoIP network, allowing users to make calls over the internet rather than traditional phone lines. The IP 650 features high-definition audio, or HD Voice, which significantly enhances the clarity of conversations. Equipped with multiple microphones, it can pick up voices from all angles within a conference room, making it suitable for meetings of varying sizes.

One of the standout features of the Polycom 650 is its ability to integrate with various business applications. It supports Microsoft Skype for Business and other collaboration tools, allowing users to connect easily and seamlessly. The device also features an intuitive user interface with backlit display and dedicated buttons for quick access to essential functions, making it easy to dial and manage calls.

On the other hand, the Polycom SoundStation IP 550 is designed for smaller conference rooms but still packs a punch with its feature set. Similar to the 650, it offers high-definition voice quality, ensuring that conversations are crystal clear. The IP 550 is compatible with a variety of SIP-based VoIP platforms, providing flexibility for businesses looking to integrate their communications systems.

Both the Polycom 650 and 550 models come equipped with features such as call management functionalities, support for Bluetooth connectivity, and the ability to connect to mobile devices. This functionality allows participants to join meetings conveniently, whether they are in the conference room or working remotely.

The build quality of both devices is robust, designed to withstand the rigors of daily use in busy office environments. The sleek and professional design fits well into any office decor, reinforcing the branding of businesses that prioritize quality communication.

In summary, the Polycom 650 and 550 conference phones are powerful tools for enhancing business communication. With their advanced audio technologies, compatibility with various platforms, and user-friendly features, these devices are essential for any organization looking to improve its conferencing capabilities. The impressive sound quality, reliability, and ease of use make them ideal choices for businesses of all sizes.
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