Polycom Sound Station2 Direct Connect-MERIDIAN manual Troubleshooting

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Check that the telephone cable from the interface module is connected to the digital PBX line.
If the volume is turned all the way down, increase the volume with the Volume buttons.
building. Move the SoundStation2 Direct Connect™ away from the lights or replace the florescent bulbs.
Some buttons may not be recognized if you press them too quickly.

Troubleshooting

No Dial Tone

The telephone cable must be plugged into a digital telephone jack. If the dial tone is not heard, verify the following:

Check that the console is opera- tional.

Does Not Ring

Check that the ringer is not turned off.

See “Ring Type”, page 12.

Flickering LCD

If your screen appears to flicker, it may be because you are using a cer- tain type of florescent lighting in your

Keypad Input Doesn’t Register

This could happen if you enter infor- mation too quickly. Press the alphanu- meric buttons slowly.

Muffled or “in a well” Reception

This is caused by highly reverberant rooms and people speaking too far from the microphone.

Speak closer to the console so that the microphones pick up your speech more accurately.

Add more sound absorbency to the room.

SoundStation2 Direct Connect User Guide - 23

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Contents User Guide Administrator Guide Page Important Safety Instructions Table of Contents Specifications and Warranty Information Administrative Setup OverviewDiagnostics Overview Thank YouNetwork Cable Parts ListSystem Compatibility Setting up SoundStation2 Direct ConnectReady Features Ending a Call Using SoundStation2 Direct ConnectPlacing a Call Answering a CallRedial Call TimerCall Hold Call MuteDisplay Contrast Ringer Volume AdjustmentDial Tone Volume Adjustment Speaker Volume AdjustmentBack Light Ring TypeLanguage Button Special Audio ModeConferencing using Bridge Soft Key Transfer a CallPhone Book ReadyAdding an entry View System Information Auxiliary Audio Port Using the Meridian PhoneConferencing using the Meridian phone Troubleshooting For Best Performance What it means What you will see LCD MessagesSoundStation2 Direct Connect Administrator Guide Location Administrative Setup OverviewNot Assigned PasscodeLocation Information Press the Menu button , choose Admin Setup and pressConference Room B MIC DiagnosticsTo return to the Diagnostics submenu Restore DefaultsSpecifications and Warranty Information Limited Warranty Limited Warranty and Limitation of LiabilityService Agreements Canadian Department of Communications Notice FCC Rules