Uniden EXP 9100 specifications Troubleshooting, Problem Suggestion

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Troubleshooting

If your EXP 9100 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at: (800) 297-1023, 8 AM to 5 PM Central, Monday through Friday. Note: Do not attempt to service this unit yourself.

All service must be done by qualified service personnel.

Problem

Suggestion

 

 

Charge light won’t come on when

Make sure the AC Adapter is plugged

Handset is placed in Base Unit.

into the Base Unit and wall outlet.

 

Make sure Handset is properly seated

 

in Base Unit.

 

Make sure the Nickel-Cadmium Battery

 

Pack is properly placed inside the

 

Handset.

 

Make sure that the charging contacts

 

on the Handset and Base Unit are clean.

Audio sounds weak and/or scratchy.

Make sure that the Base Unit antenna

 

is fully vertical.

 

Make sure that there are no obstacles

 

(walls, doors, etc.) in line-of-sight

 

between the Base Unit and the Handset.

 

Move the Handset and/or Base Unit to

 

different locations and try again.

Can’t make or receive calls.

Check both ends of the Base Unit

 

telephone line cord.

 

Make sure the AC Adapter is plugged

 

into the Base Unit and wall outlet.

 

Disconnect the AC Adapter for a few

 

minutes, and then reconnect it.

Handset doesn’t ring or receive a page.

Nickel-Cadmium Battery Pack may be

 

weak. Charge the battery on the Base

 

Unit for more than 5 to 7 hours.

 

Set the RING ON/BATT SAVE switch on

 

the Handset to “RING ON”.

 

Make sure the Base Unit antenna is

 

fully vertical.

 

Make sure that there are no obstacles

 

(walls, doors, etc.) in line-of-sight

 

between the Base Unit and the Handset.

 

The Handset may be too far away from

 

the Base Unit.

 

Place the Base Unit away from noise

 

sources.

 

The Digital Security Code may be

 

erased. Set the Digital Code.

 

(See page 5 for instructions.)

Base Unit doesn’t ring or receive a page.

Set the Base Unit RINGER/VOLUME

 

switch to “LO” or “HI”.

 

 

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Contents Table of Contents Important Safety Instructions Page FCC Requirements About Your EXPUnpacking EXP 9100 Features Automatic Digital Code SecuritySpread Spectrum Technology Auto Power ControlAuto Channel Scan and Auto Channel Change Connecting the Telephone Line Installing Your EXPSelecting the Installation Location Installing the Base Unit on a Desk or Tabletop Mounting the Base Unit on a Wall Installing the Wall-Mount Adapter on the Base UnitSetting the Handset Retainer Mounting on a Standard Wall Plate Mounting Directly on a WallInstalling the Battery Pack BT-9100 Charging the Handset’s Battery Pack Charging Extra Battery PacksCleaning the Battery Contacts Base Unit Battery Back-Up FeatureLow Battery Indicator Using Your EXP Preparing the Base Unit and HandsetDialing a Stored Number Answering a CallMaking a Call Special Features Using Your EXP 9100 Memory Storing a NumberPress Storing a One-Touch Dialing NumberUsing your EXP 9100 Intercom Storing Mixed Tone/Pulse numbersErasing a Stored Number Paging from the Base UnitUsing the EXP 9100 as a Room Monitor Paging the Base Unit While a Call is HoldingPaging from the Handset to the Base Unit To turn Room Monitoring onTroubleshooting Problem SuggestionTelephone Line Problems Important Electrical ConsiderationsRange Radio InterferenceHandset SpecificationsBase Unit EXP Precautions Nickel-Cadmium Battery DisposalOne Year Limited Warranty ZUDUD01304AZ Base Unit Controls & Functions Handset Controls & Functions