GE eKEY user manual Product overview, Software applications

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eKEY

User Manual

Product overview

The eKEY software allows your PDA to act as an electronic key that gives you access to Supra KeyBoxes placed at listings. An eKEY shell attachment for the PDA is provided if you access AEII KeyBoxes. The shell is not needed for areas where iBoxes are used exclusively.

The eKEY software keeps track of the KeyBoxes it has opened throughout the day. At the end of the day, the software expires and must be updated by connecting to the Supra network in a process called eSYNC. During an eSYNC, your PDA sends showing data to the network, updates your eKEY software, and receives messages. Depending on your eKEY service level, the latest MLS data and showing activity may be also delivered to your PDA.

Software applications

The Supra software applications include eDATA, eKEY, eSYNC, and eInstall.

eDATA. This application enables you to view listing details, roster information, and KeyBox activity.

eKEY. This application enables you to access Supra KeyBoxes with your PDA.

eSYNC. This application controls the process of transmitting information between your PDA and the Supra network.

eInstall. This application is only used on PDAs with the Palm operating system and allows you to beam all of the Supra applications to another PDA.

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Contents EKEY Trademarks Iii EKEY Contents Showing activity Preface Conventions used in this documentViii Getting started Product overview Software applicationsOperating systems Palm and Windows Mobile 5.0 operating systemsSoftware installation EKEY setupPalm OS Chapter Getting started ESYNC connection method PC-InternetSoftware registration Windows Mobile OS Chapter Getting started Authorization Required screen, click Begin PC-Internet Wireless Market area Market Area wizard Mapopolis Download map screen EKEY Loans EKEY Loans applicationLoan Details screen EKEY Updating EKEY update status message ESYNCConnection methods Connection settings Connection settings screenPC-Internet connection settings PC-Internet connection settings screenWireless connection settings Wireless connection settings screenSupra Dial-up connection settings Supra Dial-up connection settings screenEKEY Automatic eSYNC Manual eSYNC ESYNC menu screenScreen displays the status of the eSYNC operation Manual update Emergency update code screen EKEY KeyBoxes Accessing KeyBoxes Supra KeyBoxesReleasing the key container EKEY menu display inside and outside shellEKEY Agent feedback Preferences screenReleasing the shackle CBS codes Managing KeyBoxes Adding KeyBoxesKeyBox settings screen Changing KeyBox settings Access hours KeyBox access hours settingsCooperating systems Showing activity Viewing showing activity ShowingValueShowing activity reports ShowingValue DashboardMail notifications Opt-in for e-mail notifications screen Mailing showing agents Under Actions, click Send an Email to Showing AgentsViewing eFeedback Click Add or Edit eFeedback on Your ListingEFeedback reminders Add / Edit eFeedback screenReading a KeyBox Select eFeedback Reminder screenKIM voice access KeyBox showing activity detailsEDATA EDATA showing activityEKEY MLS data Listing and MLS data EDATA applicationListings Listing Selection screenCustom search screen MLS Search screen Results screen Listing details screen Tap Detailed Listing Font Client profiles Edit Profile screenRoster Roster screenMessages Messages screenEKEY Chapter SupportTroubleshooting Error log tab and Error Details screenTechnical support EKEY Index Software installation