GE eKEY user manual Releasing the shackle

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eKEY

User Manual

Releasing the shackle

Each KeyBox has a four-digit shackle code that releases the shackle for installation or removal at a listing.

To release the shackle on a KeyBox:

1.Open the eKEY application.

2.Select RELEASE SHACKLE from the eKEY menu.

3.Enter the shackle code and select OK. If your PDA is inside the eKEY shell, press Enter on the shell.

4.Insert your eKEY shell into an AEII KeyBox or point your PDA at an iBox. Several screens display as your PDA communicates with the KeyBox and releases the shackle.

Note: If you are releasing the shackle on an iBox, the battery level is displayed on your PDA.

You are asked if you would like to change the KeyBox settings. Select Yes to change the settings or No to continue. See Managing KeyBoxes on page 40 for more information on editing KeyBox settings.

When you release the shackle on a KeyBox, the KeyBox serial number is automatically added to your KeyBox inventory. Your KeyBox inventory information is delivered to KIM when you eSYNC. You can view your KeyBox inventory by selecting the MANAGE KEYBOXES in the eKEY application or by logging on to the KIM website and clicking the View Existing KeyBoxes link.

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Contents EKEY Trademarks Iii EKEY Contents Showing activity Preface Conventions used in this documentViii Getting started Product overview Software applicationsOperating systems Palm and Windows Mobile 5.0 operating systemsSoftware installation EKEY setupPalm OS Chapter Getting started ESYNC connection method PC-InternetSoftware registration Windows Mobile OS Chapter Getting started Authorization Required screen, click Begin PC-Internet Wireless Market area Market Area wizard Mapopolis Download map screen EKEY Loans EKEY Loans applicationLoan Details screen EKEY Updating EKEY update status message ESYNCConnection methods Connection settings Connection settings screenPC-Internet connection settings PC-Internet connection settings screenWireless connection settings Wireless connection settings screenSupra Dial-up connection settings Supra Dial-up connection settings screenEKEY Automatic eSYNC Manual eSYNC ESYNC menu screenScreen displays the status of the eSYNC operation Manual update Emergency update code screen EKEY KeyBoxes Accessing KeyBoxes Supra KeyBoxesReleasing the key container EKEY menu display inside and outside shellEKEY Agent feedback Preferences screenReleasing the shackle CBS codes Managing KeyBoxes Adding KeyBoxesKeyBox settings screen Changing KeyBox settings Access hours KeyBox access hours settingsCooperating systems Showing activity Viewing showing activity ShowingValueShowing activity reports ShowingValue DashboardMail notifications Opt-in for e-mail notifications screen Mailing showing agents Under Actions, click Send an Email to Showing AgentsViewing eFeedback Click Add or Edit eFeedback on Your ListingEFeedback reminders Add / Edit eFeedback screenReading a KeyBox Select eFeedback Reminder screenKIM voice access KeyBox showing activity detailsEDATA EDATA showing activityEKEY MLS data Listing and MLS data EDATA applicationListings Listing Selection screenCustom search screen MLS Search screen Results screen Listing details screen Tap Detailed Listing Font Client profiles Edit Profile screenRoster Roster screenMessages Messages screenEKEY Chapter SupportTroubleshooting Error log tab and Error Details screenTechnical support EKEY Index Software installation