GE eKEY user manual Cooperating systems

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eKEY

User Manual

Cooperating systems

Your PDA may be able to access KeyBoxes in a neighboring association/MLS. Check with your association/MLS to determine if your area has a cooperating agreement.

In order to show listings in a cooperating area:

your PDA must be programmed to access KeyBoxes in that area; and

the cooperating association/MLS must give you permission to update your eKEY software for that area.

Your primary association/MLS can program cooperating areas into your PDA. Once the programming has been added to your PDA, contact the cooperating association/MLS to receive permission to update your eKEY software in their system.

If the cooperating system is networked, your eKEY software is updated automatically for both your primary system and the cooperating system when you perform an eSYNC. If you manually update your eKEY software, you must first update it for your primary association/MLS before updating it for cooperating areas.

If the cooperating system is not networked, call the system’s KIM voice access once a month to obtain an update code for your eKEY software. The date your eKEY software expires in the cooperating system is printed on the back of your eKEY shell. You must be updated for the primary system before you can get an update code for the cooperating system.

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Contents EKEY Trademarks Iii EKEY Contents Showing activity Preface Conventions used in this documentViii Getting started Product overview Software applicationsOperating systems Palm and Windows Mobile 5.0 operating systemsSoftware installation EKEY setupPalm OS Chapter Getting started ESYNC connection method PC-InternetSoftware registration Windows Mobile OS Chapter Getting started Authorization Required screen, click Begin PC-Internet Wireless Market area Market Area wizard Mapopolis Download map screen EKEY Loans EKEY Loans applicationLoan Details screen EKEY Updating EKEY update status message ESYNCConnection methods Connection settings Connection settings screenPC-Internet connection settings PC-Internet connection settings screenWireless connection settings Wireless connection settings screenSupra Dial-up connection settings Supra Dial-up connection settings screenEKEY Automatic eSYNC Manual eSYNC ESYNC menu screenScreen displays the status of the eSYNC operation Manual update Emergency update code screen EKEY KeyBoxes Accessing KeyBoxes Supra KeyBoxesReleasing the key container EKEY menu display inside and outside shellEKEY Agent feedback Preferences screenReleasing the shackle CBS codes Managing KeyBoxes Adding KeyBoxes KeyBox settings screen Changing KeyBox settings Access hours KeyBox access hours settingsCooperating systems Showing activity Viewing showing activity ShowingValueShowing activity reports ShowingValue DashboardMail notifications Opt-in for e-mail notifications screen Mailing showing agents Under Actions, click Send an Email to Showing AgentsViewing eFeedback Click Add or Edit eFeedback on Your ListingEFeedback reminders Add / Edit eFeedback screenReading a KeyBox Select eFeedback Reminder screenKIM voice access KeyBox showing activity detailsEDATA EDATA showing activityEKEY MLS data Listing and MLS data EDATA applicationListings Listing Selection screenCustom search screen MLS Search screen Results screen Listing details screen Tap Detailed Listing Font Client profiles Edit Profile screenRoster Roster screenMessages Messages screenEKEY Chapter SupportTroubleshooting Error log tab and Error Details screenTechnical support EKEY Index Software installation