GE eKEY user manual Manual update

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eKEY

User Manual

Manual update

If you are unable to perform an eSYNC, you can obtain an update code from the KIM website or automated voice system and manually enter it into your PDA. Showing activity in your PDA is not uploaded to the Supra network until you perform an eSYNC.

CAUTION: If you obtain an update code from the KIM website or voice system, you may need to perform an eSYNC before you can obtain another update code.

To obtain an update code from the KIM website, do the following:

1.Go to www.supraekey.com and click Log on to KIM.

2.Select the name of your association or MLS from the dropdown list.

3.Enter your eKEY serial number and four-digit PIN code, then click Login.

4.Click the Update Code link in the left-hand column of your screen. The update code displays.

To obtain an update code from the KIM voice system, do the following:

1.Call KIM at 1-888-968-4032.

2.Enter your three-digit area code.

3.When prompted, enter your eKEY serial number and PIN code into the phone, followed by the # sign.

4.KIM reads a list of options. Press 1 on the phone for an update code.