GE eKEY user manual CBS codes

Page 47

Chapter 3

KeyBoxes

CBS codes

Every KeyBox contains a Call Before Showing (CBS) code that you can activate using the Manage KeyBoxes menu option of the eKEY application. (See Changing KeyBox settings on page 42 for more information.) The CBS code allows the listing agent to control KeyBox access by requiring the showing agent to call for preauthorization before opening the KeyBox. If the CBS code is active in a KeyBox, you must enter the CBS code into your PDA before accessing the KeyBox. Contact the listing agent to determine if a CBS code is required to open a KeyBox.

To enter a CBS code into your PDA, do the following:

1.Open the eKEY application. If you are entering a CBS code for an AEII KeyBox, place your PDA inside the eKEY shell.

2.Select ENTER CBS CODE from the eKEY menu.

3.Enter the 7-digit CBS code and select OK. If your PDA is inside the eKEY shell, press Enter on the shell.

Once your eKEY software is activated with the CBS code for a particular KeyBox, follow the standard procedure for releasing the key container. You can access the KeyBox until the listing agent changes the KeyBox settings or until you enter a CBS code for a different KeyBox.

39

Image 47
Contents EKEY Trademarks Iii EKEY Contents Showing activity Conventions used in this document PrefaceViii Getting started Software applications Product overviewPalm and Windows Mobile 5.0 operating systems Operating systemsPalm OS EKEY setupSoftware installation Chapter Getting started PC-Internet ESYNC connection methodSoftware registration Windows Mobile OS Chapter Getting started Authorization Required screen, click Begin PC-Internet Wireless Market area Market Area wizard Mapopolis Download map screen EKEY Loans application EKEY LoansLoan Details screen EKEY Updating ESYNC EKEY update status messageConnection methods Connection settings screen Connection settingsPC-Internet connection settings screen PC-Internet connection settingsWireless connection settings screen Wireless connection settingsSupra Dial-up connection settings screen Supra Dial-up connection settingsEKEY Automatic eSYNC ESYNC menu screen Manual eSYNCScreen displays the status of the eSYNC operation Manual update Emergency update code screen EKEY KeyBoxes Supra KeyBoxes Accessing KeyBoxesEKEY menu display inside and outside shell Releasing the key containerEKEY Preferences screen Agent feedbackReleasing the shackle CBS codes Adding KeyBoxes Managing KeyBoxesKeyBox settings screen Changing KeyBox settings KeyBox access hours settings Access hoursCooperating systems Showing activity ShowingValue Viewing showing activityShowingValue Dashboard Showing activity reportsMail notifications Opt-in for e-mail notifications screen Under Actions, click Send an Email to Showing Agents Mailing showing agentsClick Add or Edit eFeedback on Your Listing Viewing eFeedbackAdd / Edit eFeedback screen EFeedback remindersSelect eFeedback Reminder screen Reading a KeyBoxKeyBox showing activity details KIM voice accessEDATA showing activity EDATAEKEY MLS data EDATA application Listing and MLS dataListing Selection screen ListingsCustom search screen MLS Search screen Results screen Listing details screen Tap Detailed Listing Font Edit Profile screen Client profilesRoster screen RosterMessages screen MessagesEKEY Support ChapterError log tab and Error Details screen TroubleshootingTechnical support EKEY Index Software installation