GE eKEY user manual Preface, Conventions used in this document

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Preface

This is the GE Security eKEY User Manual. This document includes an overview of the product and detailed instructions explaining:

how to set up your eKEY;

how to perform an eSYNC to update your eKEY;

how to access KeyBoxes;

how to view showing activity for your listings; and

how to view MLS listing and roster data.

There is also information describing how to contact technical support if you have questions or concerns.

For specific information about your personal digital assistant (PDA), refer to the documentation that was provided with your PDA. For additional information on using your Supra eKEY software, visit www.supraekey.com and click on the Training link.

Conventions used in this document

The following conventions are used in this document:

Bold

Menu items and buttons.

 

 

Italic

Emphasis of an instruction or point; special terms.

 

 

 

File names, path names, windows, panes, tabs,

 

fields, variables, and other GUI elements.

 

 

 

Titles of books and various documents.

 

 

Blue italic

(Electronic version.) Hyperlinks to cross-references,

 

related topics, and URL addresses.

 

 

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Contents EKEY Trademarks Iii EKEY Contents Showing activity Conventions used in this document PrefaceViii Getting started Software applications Product overviewPalm and Windows Mobile 5.0 operating systems Operating systemsSoftware installation EKEY setupPalm OS Chapter Getting started PC-Internet ESYNC connection methodSoftware registration Windows Mobile OS Chapter Getting started Authorization Required screen, click Begin PC-Internet Wireless Market area Market Area wizard Mapopolis Download map screen EKEY Loans application EKEY LoansLoan Details screen EKEY Updating ESYNC EKEY update status messageConnection methods Connection settings screen Connection settingsPC-Internet connection settings screen PC-Internet connection settingsWireless connection settings screen Wireless connection settingsSupra Dial-up connection settings screen Supra Dial-up connection settingsEKEY Automatic eSYNC ESYNC menu screen Manual eSYNCScreen displays the status of the eSYNC operation Manual update Emergency update code screen EKEY KeyBoxes Supra KeyBoxes Accessing KeyBoxesEKEY menu display inside and outside shell Releasing the key containerEKEY Preferences screen Agent feedbackReleasing the shackle CBS codes Adding KeyBoxes Managing KeyBoxesKeyBox settings screen Changing KeyBox settings KeyBox access hours settings Access hoursCooperating systems Showing activity ShowingValue Viewing showing activityShowingValue Dashboard Showing activity reportsMail notifications Opt-in for e-mail notifications screen Under Actions, click Send an Email to Showing Agents Mailing showing agentsClick Add or Edit eFeedback on Your Listing Viewing eFeedbackAdd / Edit eFeedback screen EFeedback remindersSelect eFeedback Reminder screen Reading a KeyBoxKeyBox showing activity details KIM voice accessEDATA showing activity EDATAEKEY MLS data EDATA application Listing and MLS dataListing Selection screen ListingsCustom search screen MLS Search screen Results screen Listing details screen Tap Detailed Listing Font Edit Profile screen Client profilesRoster screen RosterMessages screen MessagesEKEY Support ChapterError log tab and Error Details screen TroubleshootingTechnical support EKEY Index Software installation