GE eKEY user manual Chapter Getting started

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Chapter 1

Getting started

To install the software using the Supra eKEY CD, do the following:

1.Insert the CD into your computer’s CD-ROM drive.

2.When the menu appears, select Install eKEY Software to begin the installation.

Note: If the CD doesn’t run automatically, select Start Run, type the CD-ROM drive letter followed by :\eKEYSetup.exe (for example: D:\eKEYSetup.exe) then press Enter.

3.Click on the Palm picture to specify your PDA’s operating system.

4.Follow the onscreen instructions to install the software. To download the software from the KIM website:

1.Go to www.supraekey.com and click Log on to KIM.

2.Select the name of you association or MLS from the dropdown list.

3.Enter your eKEY serial number and four-digit PIN code, then click Login.

4.Click the Download Applications link in the left-hand column of your screen.

5.Click on the Palm picture to specify your PDA’s operating system.

6.Click Install and follow the onscreen instructions.

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Contents EKEY Trademarks Iii EKEY Contents Showing activity Conventions used in this document PrefaceViii Getting started Software applications Product overviewPalm and Windows Mobile 5.0 operating systems Operating systemsSoftware installation EKEY setupPalm OS Chapter Getting started PC-Internet ESYNC connection methodSoftware registration Windows Mobile OS Chapter Getting started Authorization Required screen, click Begin PC-Internet Wireless Market area Market Area wizard Mapopolis Download map screen EKEY Loans application EKEY LoansLoan Details screen EKEY Updating ESYNC EKEY update status messageConnection methods Connection settings screen Connection settingsPC-Internet connection settings screen PC-Internet connection settingsWireless connection settings screen Wireless connection settingsSupra Dial-up connection settings screen Supra Dial-up connection settingsEKEY Automatic eSYNC ESYNC menu screen Manual eSYNCScreen displays the status of the eSYNC operation Manual update Emergency update code screen EKEY KeyBoxes Supra KeyBoxes Accessing KeyBoxesEKEY menu display inside and outside shell Releasing the key containerEKEY Preferences screen Agent feedbackReleasing the shackle CBS codes Adding KeyBoxes Managing KeyBoxesKeyBox settings screen Changing KeyBox settings KeyBox access hours settings Access hoursCooperating systems Showing activity ShowingValue Viewing showing activityShowingValue Dashboard Showing activity reportsMail notifications Opt-in for e-mail notifications screen Under Actions, click Send an Email to Showing Agents Mailing showing agentsClick Add or Edit eFeedback on Your Listing Viewing eFeedbackAdd / Edit eFeedback screen EFeedback remindersSelect eFeedback Reminder screen Reading a KeyBoxKeyBox showing activity details KIM voice accessEDATA showing activity EDATAEKEY MLS data EDATA application Listing and MLS dataListing Selection screen ListingsCustom search screen MLS Search screen Results screen Listing details screen Tap Detailed Listing Font Edit Profile screen Client profilesRoster screen RosterMessages screen MessagesEKEY Support ChapterError log tab and Error Details screen TroubleshootingTechnical support EKEY Index Software installation